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Chick-fil-A

3.6
(232 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Universal City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
700 Kitty Hawk Rd, Universal City, TX
78148, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
5/25/20266:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

3.6
232 reviews
5 stars
122
4 stars
24
3 stars
14
2 stars
21
1 star
51
  • LL
    Liz j Luna
    6 days ago
    1.0
    If I could give zero stars I would. I come to this location once a week & its extremely slow. I even put in a mobile order & it still doesn't help. This is not the Chick Fil A I know. I'd be better off driving to a further location I'm sure it'll still be faster than getting service at this location.
  • DR
    Dusty Ring
    Apr 20, 2026
    5.0
    They are delicious for real 🤤 the nuggets be smacking and i ate 30 them just saying and a sandwich lmao pricey little but they good
  • SM
    Samuel Mills
    Apr 18, 2026
    1.0
    Yesterday was my very first experience at this location and ultimately last until their service improves. Not sure who the Chick-fil-A owner operator is, but my only feedback to him or her is...Do Better. Ordered my meal from inside the store at a table and it took forever to come out. They got my order wrong. I ordered a grilled chicken ranch jalapeño ranch sandwich and they gave me the breaded chicken sandwich version. Do Better. For dessert, I ordered two cones. They never came until I asked an employee about it and when she brought them, the cones were not the same size. One was very small and the other only slightly bigger. Do Better. I watched this store operate and clearly something is off. I witnessed at least 4 different people from drive thru come into the location to report incorrect orders. It was so common, it is like the employees do not care. Do Better. Where is the leadership at this store...I know where... I watched them...They are the ones making the orders. Do Better. Something is off, everyone in the store appeared to be working, but the output was still subpar and was not achieving basic service...Do Better. Have they trained the employees? Don't know. Do the employees treat this location like it has their name on the building...NOPE... Do Better. CFA Owner Operator...Where art thou?... Do Better. Clearly, there is an unhealthy work culture at this location which is happening under your watch... Do Better.
  • TB
    The Baroness
    Apr 17, 2026
    1.0
    Yeah this is kinda like the outcast Chick-fil-A No one really likes coming here and only does because it's closer than the forum. I can't waste money here it's not worth the experience
  • BJ
    Briana Jones
    Mar 21, 2026
    2.0
    I love that this location was built by our house which made it super convenient for deliveries and mobile orders. However, this is another instance where I have a placed an order and received an incomplete order, it has been happening with deliveries, pickups, and it happened again today on my mobile order I placed. I have always complimented how Chik fil a in general is one of the most efficient fast food chains to ever exist. With that being said I think there needs to be more attention to detail and taking the time to make sure the orders are complete before handing the customer the bag.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 26, 2026Yext Knowledge Graph
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