Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Universal City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
If I could give zero stars I would. I come to this location once a week & its extremely slow. I even put in a mobile order & it still doesn't help. This is not the Chick Fil A I know. I'd be better off driving to a further location I'm sure it'll still be faster than getting service at this location.
DR
Dusty Ring
Apr 20, 2026
5.0
They are delicious for real 🤤 the nuggets be smacking and i ate 30 them just saying and a sandwich lmao pricey little but they good
SM
Samuel Mills
Apr 18, 2026
1.0
Yesterday was my very first experience at this location and ultimately last until their service improves. Not sure who the Chick-fil-A owner operator is, but my only feedback to him or her is...Do Better. Ordered my meal from inside the store at a table and it took forever to come out. They got my order wrong. I ordered a grilled chicken ranch jalapeño ranch sandwich and they gave me the breaded chicken sandwich version. Do Better. For dessert, I ordered two cones. They never came until I asked an employee about it and when she brought them, the cones were not the same size. One was very small and the other only slightly bigger. Do Better. I watched this store operate and clearly something is off. I witnessed at least 4 different people from drive thru come into the location to report incorrect orders. It was so common, it is like the employees do not care. Do Better. Where is the leadership at this store...I know where... I watched them...They are the ones making the orders. Do Better. Something is off, everyone in the store appeared to be working, but the output was still subpar and was not achieving basic service...Do Better.
Have they trained the employees? Don't know. Do the employees treat this location like it has their name on the building...NOPE... Do Better. CFA Owner Operator...Where art thou?... Do Better. Clearly, there is an unhealthy work culture at this location which is happening under your watch... Do Better.
TB
The Baroness
Apr 17, 2026
1.0
Yeah this is kinda like the outcast Chick-fil-A
No one really likes coming here and only does because it's closer than the forum. I can't waste money here it's not worth the experience
BJ
Briana Jones
Mar 21, 2026
2.0
I love that this location was built by our house which made it super convenient for deliveries and mobile orders. However, this is another instance where I have a placed an order and received an incomplete order, it has been happening with deliveries, pickups, and it happened again today on my mobile order I placed. I have always complimented how Chik fil a in general is one of the most efficient fast food chains to ever exist. With that being said I think there needs to be more attention to detail and taking the time to make sure the orders are complete before handing the customer the bag.
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours for Chick-fil-A in Universal City?
Chick-fil-A is open Monday through Saturday from 6:00 AM to 10:00 PM and closed on Sundays.
Does Chick-fil-A accept reservations?
No, Chick-fil-A does not accept reservations.
Is Chick-fil-A open on holidays?
Chick-fil-A may close or have reduced hours on holidays like Thanksgiving (closed), Christmas Day (closed), and New Year's Day (open 10:30 AM to 4:00 PM).
What dining options does Chick-fil-A offer?
Chick-fil-A offers dine-in, drive-thru, takeout, and delivery services for your convenience.
Can I order Chick-fil-A for delivery?
Yes, delivery is available daily from 6:00 AM to 10:00 PM except Sunday when closed. Orders can be placed via the Chick-fil-A App or website.
Are there any gluten-free or vegetarian options at Chick-fil-A?
Yes, Chick-fil-A offers gluten-free grilled nuggets, Market Salad, Waffle Fries®, and fruit cups as vegetarian and gluten-free options.
Can I customize my order at Chick-fil-A?
Absolutely. Use the Chick-fil-A App or website to customize your sandwiches, salads, and meals to your preferences.
What nearby places can I visit before or after my meal at Chick-fil-A?
You can visit nearby places such as Grace Community Church, St. Matthew's Episcopal Church, or enjoy a meal at Chipotle Mexican Grill close by.
Are there convenient services near Chick-fil-A for grooming or health needs?
Yes, nearby you can find Supercuts for haircuts and Smile Workshop or Ideal Dental for dental care needs.
Is there a convenient pharmacy or urgent care near Chick-fil-A?
CityVet Universal City and FastMed Urgent Care are located nearby to assist with urgent health needs.
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