Whataburger

4.0
393 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
4825 South Broadway, Tyler, TX
75703, United States

Hours

Reviews

4.0
393 reviews
5 stars
239
4 stars
53
3 stars
29
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about salty burgers and incorrect orders.

Service Experience

Customer service was inconsistent; some staff were praised for being friendly, while others were reported as rude and unhelpful.

Wait Times

Multiple reviews highlighted long wait times for food, particularly during busy hours, leading to frustration among customers.

Cleanliness

The restaurant was frequently noted as clean, including the bathrooms, contributing positively to the overall experience.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling it was too high for the quality received.
  • EL
    Eve Lewis
    Nov 16, 2025
    5.0
    Excellent service, they listen and make a point of getting your order right. Food is generally always fresh and hot! Great establishment!
  • CF
    Cinthya Frias
    Nov 14, 2025
    5.0
    I never thought I’d say this about a fast-food restaurant, but I was genuinely impressed. The service at this Whataburger was above and beyond anything I’ve experienced at a fast-food chain. The manager was incredibly attentive to every customer who walked in, making sure everyone felt taken care of. The entire place was very clean, and you can tell the staff takes pride in what they do. Including the team work, everyone seemed to smile and get along with each other. Truly one of the best fast-food experiences I’ve ever had.
  • TG
    Trey Gross
    Nov 9, 2025
    5.0
    Great experience at this Whataburger like it usually is. Daequan was super friendly and helpful!
  • AW
    Amy Washington
    Oct 30, 2025
    5.0
    Food was good
  • LM
    Lilliana Montgomery
    Oct 9, 2025
    1.0
    Just came through the drive thru and the lady just shoved the drink to my boyfriend and it almost spilled and then when she handed the food she also shoved it in his hand and he said thank you and she said absolutely nothing . Have had many encounters with this lady . Very very rude for no reason . Also lets me know they don’t do chicken past a certain time and that it’ll be a wait and usually has an attitude about it but tonight she was the rudest I’ve ever seen her be . Lost my business .

Frequently Asked Questions About Whataburger

What types of food does Whataburger offer?

Whataburger offers burgers, chicken, salads, breakfast items, and desserts made to order with 100% pure beef on a five-inch toasted bun.

What are the operating hours of Whataburger at 4825 South Broadway, Tyler?

Whataburger is open 24 hours every day, from Monday to Sunday.