Whataburger

4.0
404 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
4825 South Broadway, Tyler, TX
75703, United States

Hours

Reviews

4.0
404 reviews
5 stars
244
4 stars
56
3 stars
30
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with many praising friendly staff and attentive service, while others reported rude behavior and slow service.

Food Quality

Overall, customers enjoyed the food, noting it was fresh and tasty, but there were complaints about incorrect orders and inconsistent quality.

Cleanliness

The restaurant was frequently described as clean, including the dining area and restrooms, contributing positively to the overall experience.

Wait Times

Several reviews highlighted long wait times for food, particularly during busy hours, which detracted from the dining experience.
  • D3
    David 35
    1 day ago
    1.0
    Good food but I shouldn't have to wait 15 minutes at the front before someone even looks out from the back.
  • KS
    Kate Stark
    Dec 27, 2025
    5.0
    We are from out of town and came here while home for holidays. Felicia was super nice, the guy who brought us our food was also friendly, and then someone who I’m not sure her name was gracious when my son changed his mind after his food was brought. Also the fries were better than we have had in a while. Glad we stopped at this location!
  • SR
    SpottedPony Ranch
    Dec 23, 2025
    5.0
    Food is excellent. Lots of space for groups and plenty of Parking. Easy to find great location.off South Broadway In mall parking lot
  • DC
    Destiny Chilton
    Nov 29, 2025
    1.0
    if i could give this place a zero i would , disrespectful and rude night shift
  • CF
    Cinthya Frias
    Nov 14, 2025
    5.0
    I never thought I’d say this about a fast-food restaurant, but I was genuinely impressed. The service at this Whataburger was above and beyond anything I’ve experienced at a fast-food chain. The manager was incredibly attentive to every customer who walked in, making sure everyone felt taken care of. The entire place was very clean, and you can tell the staff takes pride in what they do. Including the team work, everyone seemed to smile and get along with each other. Truly one of the best fast-food experiences I’ve ever had.

Frequently Asked Questions About Whataburger

What types of food does Whataburger offer?

Whataburger offers burgers, chicken, salads, breakfast items, and desserts made to order with 100% pure beef on a five-inch toasted bun.

What are the operating hours of Whataburger at 4825 South Broadway, Tyler?

Whataburger is open 24 hours every day, from Monday to Sunday.