Whataburger

4.1
675 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5916 Old Jacksonville Highway, Tyler, TX
75703, United States

Hours

Reviews

4.2
665 reviews
5 stars
387
4 stars
146
3 stars
55
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Food Quality

Food quality varies significantly; many customers enjoy the burgers and fries, but there are complaints about cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for being clean, with several customers highlighting the cleanliness of the dining area and restrooms.

Order Accuracy

There are frequent issues with order accuracy, with multiple reports of incorrect items being served or missing components.

Speed of Service

Service speed is inconsistent; some customers report quick service while others experience long wait times, especially during busy hours.
  • WW
    whocowman
    6 days ago
    4.0
    Food was great, service was mostly good other than the Cashier Bryce trying to evangelize to me to the point that he ignored my order to run out to his car and get me a church pamphlet. This happened after I told him I was a Buddhist. I don’t appreciate being treated like this, I just wanted to get a meal and get back on the road Everyone else was super sweet
  • SD
    Sabrina Dean
    Oct 31, 2025
    5.0
    Good customer service
  • NG
    Nely Gonzalez
    Aug 28, 2025
    5.0
    Food was delicious. Everyone was so nice.
  • CC
    Cliff
    Aug 17, 2025
    4.0
    Good and friendly place
  • AA
    Amy Anderson
    Aug 9, 2025
    5.0
    We love our Whataburger burgers!!! Breakfast is great as well. We even go with groupafter church for dine in meals.

Frequently Asked Questions About Whataburger

What are the regular operating hours of Whataburger in Tyler, TX?

Whataburger in Tyler is open 24 hours a day, 7 days a week.

Does Whataburger have special holiday hours?

Yes, Whataburger has different holiday hours such as closing early at 5 PM on December 24th and being closed on December 25th.