Whataburger

4.2
1498 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5003 Troup Hwy, Tyler, TX
75707, United States

Hours

Reviews

4.2
1,498 reviews
5 stars
918
4 stars
279
3 stars
127
2 stars
56
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during drive-thru and mobile orders.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, raising concerns about order accuracy.

Food Quality

While some customers praised the food as fresh and delicious, others noted that it was often cold or not prepared correctly.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude interactions.

Pricing Concerns

Several reviews mentioned rising prices, with some customers feeling that the cost was not justified by the quality of food.
  • LT
    Lillian Telford
    6 days ago
    2.0
    Food is great but the two girls in the back were too busy chatting and being very rude to the cashier rather then doing any cooking or customer service
  • JH
    Jack Hinds
    Dec 30, 2025
    5.0
    Always a good to
  • EN
    Elise Nobles
    Dec 24, 2025
    1.0
    They will forget something every single time you make a mobile order.
  • SW
    Stephanie Walker
    Dec 23, 2025
    5.0
    Good fresh and hot today.
  • RG
    Rita Godfrey
    Nov 19, 2025
    1.0
    The drive through is so ridiculously slow. I can go to a sit down restaurant and be served quicker. Unfortunately I drive to a location much to avoid long wait times. I’ve tried going in, but experienced the same issue.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 5003 Troup Hwy, Tyler, TX?

Whataburger is open 24 hours a day, seven days a week at this location.

Does this Whataburger location offer drive-thru and takeout options?

Yes, this Whataburger location offers takeout and delivery services.