Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,495 reviews
5 stars
917
4 stars
279
3 stars
127
2 stars
55
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, especially during late-night shifts.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared meals.
Staff Attitude
While some staff were praised for friendliness, others were noted for having poor attitudes or being unhelpful.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- NMNicolas McIntyreNov 8, 20253.0Learn directions instead of telling people to go into the wrong lane
- CNcorey nicholsonNov 5, 20251.0Well, I must say this has to be the worst Whataburger in this town. The sad part I live 1 mile from this location, and every time I try to give them a chance they failed They made me wait almost 30 minutes and everything about my order. It was cold except the french fries. My wife worked all night and didn’t want to be bothered. So we just excepted it Whataburger is too expensive of a fast food place to do people like that I mean it actually sucked So we always have to go up about 3 miles and go to that location I don’t know what the hell man How to send my eggs back Everything should’ve went back
- BWBetty WilsonNov 2, 20251.0I didnt get a receipt! So I dont know the store # to do the online survey I gave my order. Which was #1 mayo & mustard extra pickles. I got to the window paid for it. Was leaving pulled over at the gas station next to the store. Fries was fine. But my burger was not good at all. The burger didnt have mustard the meat was cold & not completely done. The bread was super soggy. I was going to go back to get it done remade but line was long. I didnt want to wait. When I went thru the line the 1st time,I waited 6-9minutes.
- KPKalēv PriceNov 1, 20252.0I ordered on dash and not only was my drink missing my fries are not even warm there like almost refrigerated cold. My order was put in at 3:20 and wasn't ready for pick up for over 30min.
- TSTee S.Oct 27, 20251.0I absolutely love this location but that love also depends on which shift I get when I order my food. Last night after midnight I ordered some food. First go around food was not hot and fresh. The line was long so once I got to the window my food had been sitting there with the cashier getting cold. Cashier (Caucasian male with curly hair) seemed super friendly until I asked for my food to be remade. Didn’t seem happy that I wasn’t happy with my food. Whoever was cooking on the grill didn’t do a good job.. This shift cooked my food “twice” and I wasn’t happy with either orders. My patty was super flat which means I was handed a bread and veggie burger basically.. Day shift & early night crew are so much better than late night crew. Thank you day & early night shift for all that you do!
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 5003 Troup Hwy, Tyler, TX?
Whataburger is open 24 hours a day, seven days a week at this location.
Does this Whataburger location offer drive-thru and takeout options?
Yes, this Whataburger location offers takeout and delivery services.
Can I order breakfast and dessert at Whataburger in Tyler?
Yes, this location serves breakfast, lunch, dinner, and offers dessert on the menu.
Is Whataburger in Tyler wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, restrooms, parking, and seating.
Does the Whataburger at 5003 Troup Hwy welcome children and provide high chairs?
Yes, this location welcomes children and offers high chairs for their comfort.
What payment methods are accepted at this Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; it does not require cash only payment.
Are pets allowed inside or outside this Whataburger location?
Dogs are not allowed inside but are allowed outside at this location.
What are some nearby services I can visit before or after dining at Whataburger on Troup Hwy?
Nearby you can find Western Union for money transfer services and Great Clips for hair and beauty needs.
Are there convenient gas stations near Whataburger in Tyler?
Yes, Bunny's Gas Station, Valero, DK Gas Station, and Murphy USA are all nearby, useful for fueling up before or after your meal.
Is there a coffee shop close to Whataburger if I want a different beverage option?
Yes, Dunkin' is a nearby coffee shop offering coffee, donuts, and smoothies for an alternate choice near Whataburger.