Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
696 reviews
5 stars
350
4 stars
132
3 stars
67
2 stars
35
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently noted inconsistent service, with some praising friendly staff while others reported rude interactions and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication during the ordering process.
Food Quality
While some customers enjoyed the food, others expressed dissatisfaction with the quality, citing greasy or improperly cooked items.
Speed of Service
Numerous reviews mentioned slow service, particularly in the drive-thru, with long wait times reported consistently.
- CBChris Bullard1 day ago5.0Placed a mobile order and when we pulled up we were greeted by Varia (I think that was her name). She identified herself as the ASM here. She was apologetic and explained that one of the items I ordered (Big Ranch Wrap) they ran out of an ingredient and said they were waiting on a delivery. She then said she’d make me anything I please that didn’t involve the missing ingredient (a tortilla). I asked if I could get a grilled chicken sandwich and she gave me a whole meal out of it for the inconvenience. She came back out with the food fairly quickly and apologized again. This was fantastic customer service and making the best of an opportunity to turn what could’ve been a potential letdown to a customer into a fantastic experience.
- CLCody LovingDec 16, 20255.0I have meant to write a review over this particular Whataburger for the last 9 months. I have frequented this location multiple times at night and the service is what has really stood out. The staff has always been friendly, kind, very respectful, and that has kept me coming back over and over to this location. 12/11 at 9:16pm, 11/15 at 11:21pm, 10/27 at 12:26pm, 10/26 at 7:34pm, 10/20 at 8:08 pm… and the list goes on and on since March 2025 and the service has always been great from the group of people that have worked here. I know many restaurant staff especially in the fast food realm get a bad reputation (with the exception of that one chicken place everyone loves “my pleasure”), but these crews are great! P.S. no judging my frequent visit. Lol, I run many miles and play many hours of tennis for my Whataburger… lol
- MPMartin Kåresjö PessinkDec 11, 20255.0Great food and great service
- NFNathan FergusonDec 3, 20251.0Has to be the worst whataburger to do a curbside pick up at every time it takes a half hour
- DCDavid ChambersOct 11, 20255.0I enjoyed the biscuit with gravy and a sausage taquito. Next time I will remember to try the jalapeno cheddar biscuit.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Tyler, TX?
Whataburger in Tyler, TX is open 24 hours every day of the week.
Where is Whataburger located in Tyler?
Whataburger is located at 16772 FM 2493, Tyler, TX, 75703, United States.
Does Whataburger offer delivery and takeout options?
Yes, Whataburger offers both takeout and delivery services.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger serve breakfast and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner.
Can I find parking for free at Whataburger?
Yes, free parking is available at Whataburger.
Are dogs allowed at Whataburger?
While dogs are not allowed inside Whataburger, they are allowed outside the restaurant.
What is the history behind Whataburger?
Founded in 1950 by Harmon Dobson in Corpus Christi, Texas, Whataburger is a family-owned chain known for its large, made-to-order burgers on toasted five-inch buns.
What nearby gas stations can I visit before or after eating at Whataburger?
Near Whataburger you can find Bunny's JD Food Mart, Bunny's Gas Station, Chevron, and Chevron Station Tyler, which are convenient for refueling your vehicle.
Are there other dining options nearby Whataburger?
Yes, nearby dining options include Kamo's Kajun Grill, Bella Italian Cafe, Dairy Queen, The Stand, Lola's, and South Tyler Speakeasy, providing a variety of cuisines to explore.
What local shops or services are close to Whataburger according to its profile?
Nearby you can find DreamMaker Bath & Kitchen for home improvement, Hidden Julz thrift store, Dough Studio bakery, Big Shot Coffee House cafe, as well as several beauty salons and insurance agencies.