Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers praised the food for being fresh and delicious, particularly highlighting the burgers and wraps, though there were complaints about undercooked items and cold food.
Service Issues
Mixed reviews on service; some customers experienced friendly and efficient service, while others reported rude staff and long wait times.
Cleanliness
The restaurant was noted for its cleanliness, but there were significant concerns regarding hygiene practices, particularly in the restrooms.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Atmosphere
The decor and atmosphere received positive remarks, with many enjoying the unique motorcycle-themed decor.
MH
Master of the House
Feb 24, 2026
1.0
Came in for late night dinner. Loved the interior design and motor cycles on display. Went to the counter to order our usual meals. No one at the counter at first, saw employees walking around the kitchen area, and they saw us, but no one said hi be with you in a minute, or be right there. I waved, but was ignored. A girl finally decided to come over to the register, never looked up at us, never said hi sorry for the wait. Not a word, I started to ask her is she going to ask for our order or are you just not seeing us standing here waiting patiently? But I thought you know, I'm not going to rush her and wait until she looks up and acknowledges us waiting on her. She never did. And stood at the register fiddling around and never gave us a single word. At the last minute, I was about to say something to her, but decided this was rediculous, horribly rude, and insulting to my wife and I as a customer, and instead. We turned and walked out. Even then she could have spoken, but she did not.
We dine at Whataburgers almost every day or the week in Tyler, lindale and Mineola and they are all great locations with great food and service.
This location will not get our business today or in the future with people like this working here.
MJ
Mandi Jones
Jan 7, 2026
2.0
I found a good ol long hair in my honey butter chicken biscuit just now !! Everything was made fresh but the ladies did not have hair nets on or gloves 🤔
DW
D K Williams
Jan 3, 2026
4.0
Whataburger’s Big Ranch Wrap is only $3, and it is freakin’ delicious. I tried it for the first time at the Whataburger on W. Gentry Pkwy near Caldwell Zoo the night before, and they absolutely knocked it out of the park—it was that good.
The chicken tender was a solid size (not small like McDonald’s old Snack Wraps), and the ranch had great flavor. Honestly, if Wingstop ranch were added to Whataburger’s Big Ranch Wrap, it would’ve sent me straight to heaven. I wholeheartedly recommend giving this wrap a try.
I ended up trying the wrap again at a different Whataburger location, and once again, they didn’t disappoint. I really appreciate that Whataburger adds tomatoes to their wrap—something you won’t find with McDonald’s or Wendy’s grilled chicken ranch wraps.
Service was decent, the restaurant was very clean, and the owner had a cool motorcycle and NASCAR-themed decor that added some personality to the place.
LB
Latoya Bowie
Dec 8, 2025
1.0
Grilled chicken was undercooked and Cecilia manager became combative informing me it looks well cooked and when I requested meal be recooked she continued to go back and forth. Very unsatisfied with service
DG
Devin G
Dec 7, 2025
5.0
This whataburger is always good, with fast friendly service!
What are the regular hours of operation for Whataburger at 345 S SW Loop 323 in Tyler, TX?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger have special hours during holidays?
Yes, holiday hours may differ. For example, on December 24, 2024, it closes at 5 PM, is closed on December 25, and reopens on December 26 at 6 AM.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts, all made to order with 100% pure beef and a big toasted five-inch bun.
Does this Whataburger location offer dine-in and takeout options?
Yes, this location offers dine-in seating as well as takeout and delivery services.
Is Whataburger at this location accessible for people with disabilities?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms.
Can customers pay with credit or debit cards at this Whataburger?
Yes, customers can pay with credit and debit cards, as well as mobile NFC payments. It does not require cash only.
Is there free parking available at Whataburger in Tyler, TX?
Yes, there is free parking available in the parking lot at this location.
What are some nearby restaurants to Whataburger at 345 S SW Loop 323 that customers might visit?
Nearby restaurants include Subway, Wingstop, Popeyes® Louisiana Kitchen, IHOP, Taco Bell, Little Caesars Pizza, and China Star Tyler, offering customers a variety of dining options before or after their visit.
What nearby services can customers access when visiting Whataburger?
Customers can access services like CashMax Title & Loan, CASHMAX GOLD BUYERS, and CoinFlip Bitcoin ATM, as well as automotive services like Take 5 Oil Change and Tyler Mitsubishi nearby.
Are there nearby places for shopping and entertainment close to Whataburger in Tyler?
Yes, nearby you will find Vape & Smoke Kulture for tobacco products, Aaron's Inc. for furniture and rentals, Sun Shop Beauty Supplies, and Splash N Dash car wash and detailing services.
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