Whataburger

4.3
1507 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
345 S SW Loop 323, Tyler, TX
75702, United States

Hours

Reviews

4.3
1,488 reviews
5 stars
926
4 stars
305
3 stars
101
2 stars
45
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the food, particularly the burgers and chicken sandwiches, though there were complaints about cold or greasy food on occasion.

Customer Service

While many reviews highlighted friendly and attentive staff, there were notable instances of poor service, including long wait times and rude interactions.

Cleanliness

The dining area and restrooms received mixed reviews; some customers appreciated the cleanliness, while others reported unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.

Atmosphere

The unique decor featuring motorcycle memorabilia was well-received, contributing positively to the dining experience.
  • JS
    Jim Simon
    Nov 12, 2025
    5.0
    Service and food were great.
  • OS
    Old school
    Nov 9, 2025
    2.0
    This Whataburger usually is a good spot to stop even if it's been a month or two since my last stop. Today after 12 noon me and my family stopped by, it seems no one could get things right. From the drive through taking our order then someone else finishing the order, the manger was doing his best, but the young staff seem as if they were not concerned at all, there nails were to important, or looking at their phone. I try to give a restaurant 3 tries before I make a review, but the young staff not caring to respond to our needs is it for me, we will not be back.
  • JJ
    Jay
    Oct 19, 2025
    5.0
    Enjoy taking my lunch here, food always fresh and warm, they make my grilled chicken sandwich exactly how I want it and the sofa is always crispy cold Definitely recommend eating here
  • MS
    Marie Smith
    Oct 17, 2025
    5.0
    Londyn was at the drive-thru window both times that I went there overtime. She was very pleasant at the drive-thru window. She repeated the order and made sure everything was correct. Made sure that I had everything that I needed in the bag before I left the premises. Great personality, a great smile and great customer service skills!!! Thanks!!!
  • SM
    Sonia Meza
    Sep 27, 2025
    1.0
    Stopped at this Whataburger in Tyler after visiting the East Texas Fair. Before ordering food, I went to the restroom and saw a female employee come out of the large stall. She made direct eye contact with me, did not wash her hands, and went straight back to work. When I came out of the restroom, that same employee was already at the fry station handling food. Needless to say, I did not order anything. This was on Saturday, September 27th at around 10:40 p.m. I did advise the cashier in the front what I had witnessed in the bathroom before walking out without ordering a thing. What is the point of having a sign in the restroom that reads “All employees must wash their hands before returning to work” if it’s not being followed? Very concerning for food safety and hygiene.

Frequently Asked Questions About Whataburger

What are the regular hours of operation for Whataburger at 345 S SW Loop 323 in Tyler, TX?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger have special hours during holidays?

Yes, holiday hours may differ. For example, on December 24, 2024, it closes at 5 PM, is closed on December 25, and reopens on December 26 at 6 AM.