Whataburger

4.3
1515 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
345 S SW Loop 323, Tyler, TX
75702, United States

Hours

Reviews

4.3
1,496 reviews
5 stars
929
4 stars
306
3 stars
101
2 stars
46
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the burgers and wraps, but there were complaints about undercooked items and inconsistent freshness.

Service Issues

Mixed reviews on service; some praised friendly staff while others reported rude behavior and long wait times.

Cleanliness

The restaurant was often noted for its cleanliness, though there were significant concerns about restroom hygiene.

Atmosphere

The decor and atmosphere received positive remarks, with many enjoying the motorcycle-themed decor.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
  • MJ
    Mandi Jones
    5 days ago
    2.0
    I found a good ol long hair in my honey butter chicken biscuit just now !! Everything was made fresh but the ladies did not have hair nets on or gloves 🤔
  • DW
    D K Williams
    Jan 3, 2026
    4.0
    Whataburger’s Big Ranch Wrap is only $3, and it is freakin’ delicious. I tried it for the first time at the Whataburger on W. Gentry Pkwy near Caldwell Zoo the night before, and they absolutely knocked it out of the park—it was that good. The chicken tender was a solid size (not small like McDonald’s old Snack Wraps), and the ranch had great flavor. Honestly, if Wingstop ranch were added to Whataburger’s Big Ranch Wrap, it would’ve sent me straight to heaven. I wholeheartedly recommend giving this wrap a try. I ended up trying the wrap again at a different Whataburger location, and once again, they didn’t disappoint. I really appreciate that Whataburger adds tomatoes to their wrap—something you won’t find with McDonald’s or Wendy’s grilled chicken ranch wraps. Service was decent, the restaurant was very clean, and the owner had a cool motorcycle and NASCAR-themed decor that added some personality to the place.
  • LB
    Latoya Bowie
    Dec 8, 2025
    1.0
    Grilled chicken was undercooked and Cecilia manager became combative informing me it looks well cooked and when I requested meal be recooked she continued to go back and forth. Very unsatisfied with service
  • DG
    Devin G
    Dec 7, 2025
    5.0
    This whataburger is always good, with fast friendly service!
  • LL
    L L
    Nov 30, 2025
    1.0
    How I get my food after everyone else and I did an online order. 🤔

Frequently Asked Questions About Whataburger

What are the regular hours of operation for Whataburger at 345 S SW Loop 323 in Tyler, TX?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger have special hours during holidays?

Yes, holiday hours may differ. For example, on December 24, 2024, it closes at 5 PM, is closed on December 25, and reopens on December 26 at 6 AM.