Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,428 reviews
5 stars
521
4 stars
283
3 stars
193
2 stars
101
1 star
330
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during evening shifts.
Cleanliness
The restaurant was often described as dirty, with reports of filthy tables, floors, and bathrooms.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of their meals.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor customer service overall.
Facility Condition
The location was noted to be old and in disrepair, with complaints about the overall atmosphere and maintenance.
- KMKevin Mesecher3 days ago2.012 minutes for a basic order terrible service. Can’t hear the drive-through people. Missing stuff order was wrong when it finally came out.
- RCRose CormicanJan 4, 20261.0Worst wendys we havr ever been to. Dirty, cold food, old fries. Wrong orders oh and thet use sink water in the drinks. No joke.
- GSGrace SeayJan 3, 20261.04:12 pm in a Saturday. I pulled into their drive thru. They said hello. We are doing a shift change and it will be 15-20 minutes before we can take an order…
- SMSusanne McGeeDec 23, 20251.0We were out shopping and decided to stop at this location (155 and the loop). I walked in the lobby, I could hear loud talking , cussing and banging in the kitchen. A girl came to the counter acting like she was ready to punch somebody. I gave her my order and I could tell she wasn't paying attention, she walked away and was gone for a couple minutes and another girl came from the drive thru with a headset on and asked what I needed, I told her I already gave the other girl my order, she turned around and the first girl slammed the exterior door open and walked around the outside of the building looking like she was ready to fight. When she came back in through the opposite door, the 2nd girl told her to calm down. I turned around and left. I wasn't in the mood for a confrontation with anyone so I figured my husband and I could go somewhere else. Bad attitudes and bad vibes, don't need it!!!!!
- KWKirsten WatkinsDec 11, 20251.0Super disappointing, the lady the first helped us was super nice and helpful, but after waiting 20 minutes for our food and hearing the staff in the back yelling at each other and what sounded like they were playing around, got home to not only half of the order being wrong but the entire order was wrong. Definitely will not be going to this location again.
Frequently Asked Questions About Wendy's
Is Tyler #203 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Tyler, TX?
The drive-through at Wendy's located at 3920 S.W. Loop 323, Tyler, TX is open daily from 9:00 AM to 12:30 AM.
Is this Wendy's location in Tyler currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast, and what meals are available?
Yes, breakfast is served along with lunch and dinner at this Wendy's location in Tyler, TX.
How can I find Wendy's menu and pricing for this location?
You can view the menu and see pricing by visiting https://menu.wendys.com/ and selecting this location.
What payment methods are accepted at Wendy's Tyler location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I order food from Wendy's in Tyler?
Order online through https://order.wendys.com or via the Wendy’s mobile app for delivery or pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Is there a way to provide feedback or contact Wendy's in Tyler?
You can contact Wendy's customer care via their website contact page, call 888-624-8140, or reach this location directly at (903) 581-5642.
What nearby car dealerships are close to Wendy's at 3920 S.W. Loop 323?
Nearby dealerships include Patterson Volkswagen of Tyler, Randall Noe Supercenter, and Byrider Tyler, which customers visiting Wendy's might find convenient for automotive needs.
Are there any hotels near Wendy's in Tyler for those visiting or passing through?
Yes, Baymont Inn & Suites Tyler and Baymont by Wyndham Tyler are nearby hotels perfect for visitors planning to dine at Wendy's or explore the area.
What other fast food options are near Wendy's in Tyler?
Nearby fast food and burger restaurants include Burger King, Subway, Bodacious BBQ, and Taqueria Juniors, offering a variety of dining choices around Wendy's location.