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Customers frequently reported long wait times, incorrect orders, and poor communication from staff, particularly during evening shifts.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms, contributing to a negative dining experience.
Food Quality
Many customers expressed disappointment with cold or poorly prepared food, including old fries and incorrect orders.
Staff Attitude
While some staff members received praise for their friendliness, many reviews noted rude or unhelpful behavior from employees, particularly during busy times.
Facility Condition
The restaurant was described as outdated and in disrepair, with calls for renovations and improvements to the overall environment.
CS
Clint Shelton
Feb 2, 2026
2.0
This used to be a really good location for a long time, but for the past several years it's been one of the worst fast food restaurants I've been to. Long waits, understaffed, poor food quality, and poor management. Seems to be a company wide problem. The great Wendy's from Dave Thomas is long gone.
KM
Kevin Mesecher
Jan 9, 2026
2.0
12 minutes for a basic order terrible service. Can’t hear the drive-through people. Missing stuff order was wrong when it finally came out.
RC
Rose Cormican
Jan 4, 2026
1.0
Worst wendys we havr ever been to. Dirty, cold food, old fries. Wrong orders oh and thet use sink water in the drinks. No joke.
GS
Grace Seay
Jan 3, 2026
1.0
4:12 pm in a Saturday. I pulled into their drive thru. They said hello. We are doing a shift change and it will be 15-20 minutes before we can take an order…
SM
Susanne McGee
Dec 23, 2025
1.0
We were out shopping and decided to stop at this location (155 and the loop). I walked in the lobby, I could hear loud talking , cussing and banging in the kitchen. A girl came to the counter acting like she was ready to punch somebody. I gave her my order and I could tell she wasn't paying attention, she walked away and was gone for a couple minutes and another girl came from the drive thru with a headset on and asked what I needed, I told her I already gave the other girl my order, she turned around and the first girl slammed the exterior door open and walked around the outside of the building looking like she was ready to fight. When she came back in through the opposite door, the 2nd girl told her to calm down. I turned around and left. I wasn't in the mood for a confrontation with anyone so I figured my husband and I could go somewhere else. Bad attitudes and bad vibes, don't need it!!!!!