Taco Bell

4.0
552 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5978 Old Jacksonville Hwy in Tyler. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5978 Old Jacksonville Hwy, Tyler, TX
75703, United States

Hours

Reviews

4.0
552 reviews
5 stars
270
4 stars
138
3 stars
58
2 stars
31
1 star
55

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, leading to dissatisfaction.

Service Quality

Customer service experiences varied, with some praising friendly staff while others noted rudeness and inattentiveness.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and well-prepared items, while others complained about cold or poorly made food.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty conditions.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times, particularly during busy hours.
  • BS
    Byron Sellers
    Nov 3, 2025
    5.0
    The person that took my order in the drive-thru was super friendly and had outstanding customer service I highly recommend
  • MA
    Megan Artley
    Oct 19, 2025
    1.0
    Never have had a problem with this location before other than them forgetting to put my sauce in the bag. Today they got my order wrong so I drove back there to get it fixed. I originally ordered 3 crunchy tacos. I was given a burrito and a taco. I drove back and walked in to get my order fixed and I’m assuming the manager walks up and goes “what did you order” takes my bag, and tells the back what I needed. I over hear someone say “what’s the difference? And what kind of burrito was it?” The different is I ordered 3 crunchy tacos and not a BURRITO. Also, I have a gluten allergy. Manager lady comes back drops, “free taco” coupon in the bag, and hands me the bag. Not even a “sorry we messed up your order”. She was the least bit friendly either. I get home and the tacos were cold and soggy and almost wet...ew. I love me some Taco Bell but nahhh, I’m good on this place now. 👎🏻
  • CM
    Cole Moran
    Aug 7, 2025
    5.0
    Decent Taco Bell
  • NM
    Nicole Morris
    Jul 30, 2025
    3.0
    It would have been better had they gotten the order right. No complaints for service. Drive thru didn’t take forever.
  • JO
    Just my opinion
    Jun 10, 2025
    5.0
    Love this place!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Old Jacksonville Hwy in Tyler?

The drive-through is open daily from 9:00 AM to 2:00 AM.

What types of payment does this Taco Bell location accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.