Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5978 Old Jacksonville Hwy in Tyler. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect orders, leading to dissatisfaction.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted rudeness and inattentiveness.
Food Quality
Food quality was inconsistent, with some reviews highlighting fresh and well-prepared items, while others complained about cold or poorly made food.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported dirty conditions.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times, particularly during busy hours.
BS
Byron Sellers
Nov 3, 2025
5.0
The person that took my order in the drive-thru was super friendly and had outstanding customer service I highly recommend
MA
Megan Artley
Oct 19, 2025
1.0
Never have had a problem with this location before other than them forgetting to put my sauce in the bag. Today they got my order wrong so I drove back there to get it fixed. I originally ordered 3 crunchy tacos. I was given a burrito and a taco. I drove back and walked in to get my order fixed and I’m assuming the manager walks up and goes “what did you order” takes my bag, and tells the back what I needed. I over hear someone say “what’s the difference? And what kind of burrito was it?”
The different is I ordered 3 crunchy tacos and not a BURRITO. Also, I have a gluten allergy.
Manager lady comes back drops, “free taco” coupon in the bag, and hands me the bag. Not even a “sorry we messed up your order”. She was the least bit friendly either. I get home and the tacos were cold and soggy and almost wet...ew.
I love me some Taco Bell but nahhh, I’m good on this place now. 👎🏻
CM
Cole Moran
Aug 7, 2025
5.0
Decent Taco Bell
NM
Nicole Morris
Jul 30, 2025
3.0
It would have been better had they gotten the order right. No complaints for service. Drive thru didn’t take forever.
What are the drive-through hours at Taco Bell on Old Jacksonville Hwy in Tyler?
The drive-through is open daily from 9:00 AM to 2:00 AM.
What types of payment does this Taco Bell location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for pickup or delivery from this Taco Bell?
Yes, you can order ahead online or through the mobile app for pickup or delivery.
What types of food products are available at this Taco Bell location?
They offer tacos, burritos, specialties, combos, breakfast items, drinks & sweets, and sides.
Does this Taco Bell serve breakfast and late-night food?
Yes, they serve breakfast and late-night food daily.
Are vegetarian options available at this Taco Bell?
Yes, vegetarian options are available at this location.
Does this Taco Bell have seating and restrooms available?
Yes, the location offers seating and has restrooms for customers.
What are some nearby places I can visit before or after dining at Taco Bell?
Nearby places include Sonic Drive-In, Walmart Neighborhood Market Tyler - Old Jacksonville Hwy, and Dutch Bros Coffee, perfect for additional dining, shopping, or grabbing a coffee.
Are there any banks near the Taco Bell on Old Jacksonville Hwy?
Yes, nearby banks include Texas Bank and Trust, Citizens National Bank, VeraBank, and Texas National Bank.
What fast food restaurants are located close to this Taco Bell?
Other fast food options nearby are Whataburger, McDonald's, and another Taco Bell.