Brand Certified
Taco Bell
4.0(521 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
5978 Old Jacksonville Hwy, Tyler, TX
75703, United States
Certified by Taco Bell • Mar 01, 2026
(903) 939-0938
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/tx/tyler/5978-old-jacksonville-hwy.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5978 Old Jacksonville Hwy in Tyler. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
4.0
521 reviews
5 stars
254
4 stars
128
3 stars
55
2 stars
30
1 star
54
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others noted rudeness and lack of attentiveness.
Food Quality
There were numerous complaints about food quality, including cold items and poorly made dishes, alongside some positive remarks about freshness.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting a clean environment while others mentioned dirty tables.
- STShatonia ThompsonDec 22, 20255.0Taco bell is a hit or miss fast food restaurant, variety of options and for the most them coming out with a new menu often keeps customers craving for their favorites
- BGBrian GuthmannNov 26, 20253.0The burritos were poorly made- the filling in a big wad in the middle, leaving empty flour tortilla more than 2" on both ends. How hard can it be to just do it RIGHT??
- BSByron SellersNov 3, 20255.0The person that took my order in the drive-thru was super friendly and had outstanding customer service I highly recommend
- MAMegan ArtleyOct 19, 20251.0Never have had a problem with this location before other than them forgetting to put my sauce in the bag. Today they got my order wrong so I drove back there to get it fixed. I originally ordered 3 crunchy tacos. I was given a burrito and a taco. I drove back and walked in to get my order fixed and I’m assuming the manager walks up and goes “what did you order” takes my bag, and tells the back what I needed. I over hear someone say “what’s the difference? And what kind of burrito was it?” The different is I ordered 3 crunchy tacos and not a BURRITO. Also, I have a gluten allergy. Manager lady comes back drops, “free taco” coupon in the bag, and hands me the bag. Not even a “sorry we messed up your order”. She was the least bit friendly either. I get home and the tacos were cold and soggy and almost wet...ew. I love me some Taco Bell but nahhh, I’m good on this place now. 👎🏻
- ELEric C. Rahn - Rahn PC & Salvage, LLCApr 16, 20215.0Fast service and good food.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on Old Jacksonville Hwy in Tyler?
The drive-through is open daily from 9:00 AM to 2:00 AM.
What types of payment does this Taco Bell location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for pickup or delivery from this Taco Bell?
Yes, you can order ahead online or through the mobile app for pickup or delivery.
What types of food products are available at this Taco Bell location?
They offer tacos, burritos, specialties, combos, breakfast items, drinks & sweets, and sides.
Does this Taco Bell serve breakfast and late-night food?
Yes, they serve breakfast and late-night food daily.
Are vegetarian options available at this Taco Bell?
Yes, vegetarian options are available at this location.
Does this Taco Bell have seating and restrooms available?
Yes, the location offers seating and has restrooms for customers.
What are some nearby places I can visit before or after dining at Taco Bell?
Nearby places include Sonic Drive-In, Walmart Neighborhood Market Tyler - Old Jacksonville Hwy, and Dutch Bros Coffee, perfect for additional dining, shopping, or grabbing a coffee.
Are there any banks near the Taco Bell on Old Jacksonville Hwy?
Yes, nearby banks include Texas Bank and Trust, Citizens National Bank, VeraBank, and Texas National Bank.
What fast food restaurants are located close to this Taco Bell?
Other fast food options nearby are Whataburger, McDonald's, and another Taco Bell.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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