Subway

4.0
290 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tyler Subway® Restaurant at 613 S Beckham Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
613 S Beckham Ave, Tyler, TX
75701, United States

Hours

Reviews

4.0
290 reviews
5 stars
161
4 stars
50
3 stars
32
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others were reported as rude and unprofessional.

Food Quality

Several reviews mentioned issues with food quality, including stale bread and old vegetables, while others praised the freshness and taste of the sandwiches.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their overall experience.

Order Accuracy

Numerous complaints were made about incorrect orders and lack of available menu items, leading to customer frustration.

Staffing Issues

Several reviews highlighted concerns about understaffing and slow service, particularly during busy times.
  • SL
    Sky LeCount
    Dec 22, 2025
    1.0
    Arnold was extremely rude and unfriendly to every customer he helped including me. Bossing around other associates in treating them Poorly. A bigger black guy I did not catch his name, but he was very sweet and very understanding. But Arnold was awful to everyone he helped will not be going back.
  • JF
    Julia Fulgham
    Dec 5, 2025
    5.0
    I had a great experience at this location this evening. The lady behind the counter was very kind and welcoming as well.
  • MM
    Marion
    Oct 13, 2025
    1.0
    Horrible experience horrible customer service!!! I have stopped at this location at least in 3 different occasions to order a meat ball sub and they never have any. On a different day ordered thru the app same issue, they didn’t have anything I ordered. Very disappointed.
  • LJ
    Latresa Johnson
    May 5, 2022
    5.0
    Love love love they're Italian BMT sub is the best
  • PA
    Patricia Anderson
    Mar 14, 2022
    5.0
    Absolutely love this Subway. The sweet lady that was working the window was amazing. And the food was awesome. Cookies were perfect (soft). I have claimed this as my store

Frequently Asked Questions About Subway

Where is the Subway restaurant in Tyler located?

The Subway restaurant is located at 613 S Beckham Ave, Smith, Tyler, TX 75701.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.