Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2501 Gentry Park for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
929 reviews
5 stars
420
4 stars
186
3 stars
126
2 stars
63
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported inconsistent service speed, with some experiencing long wait times for orders.
Food Quality
Mixed reviews on food quality; some praised freshness while others noted cold or poorly prepared items.
Customer Service
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted by multiple customers.
- EGE GDec 30, 20251.0I asked for fries and cheddar peppers. Only got the peppers. When I got the ranch it was busted at the top. Potential for botulizem. I asked for a dragon fruit refresher was given blood orange. Apart of customer service ladies is listening to what your customer is ordering not doing what you feel like giving them. Not even a fork with the hot dog.
- RWRoger WaltersAug 27, 20254.0I love the sonics around here. Its nice to drive up and use the app for a quick bite. Their options and quick service allow me to get a decent bite during work hours or when im in a rush.
- RMRoss MartinJul 29, 20255.0Customer service was fantastic. Love the Young female, Daijha sorry if I misspelled that name But she was incredible and very sweet and kind. Thank you for the great service. The food was wonderful as well. Fantastic shout out to the cooks. Thanks for a good experience!
- DFDerek FunderburkFeb 21, 20215.0Always the best service in town, my car hop is usually a young woman who has colored hair and is absolutely on point every time. Please don't forget to tip your car hops. They work hard for their money too.