Brand Certified
Sonic Drive-In
3.8(1213 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
3710 Troup Hwy., Tyler, TX
75703, United States
Certified by Sonic Drive-In • Mar 01, 2026
(903) 509-0971
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/tx/tyler/3710-troup-hwy/store-3048
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3710 Troup Hwy. for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.8
1,213 reviews
5 stars
531
4 stars
277
3 stars
185
2 stars
68
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or incorrectly prepared items.
Cleanliness
Several customers noted unsanitary conditions at the location, including dirty restrooms and trash in the playground area.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.
- TLTakeshia Latson2 days ago1.0This young girl at the drive thru argued with me about how much ice goes in a cup ma’am if I order a cup of ice only don’t fill it half way smh having to argue with a customer over ice do better sonic
- LJLarry JonesFeb 9, 20261.0The manager at this location is absolutely insane and needs anger management. I went there last week and she gave me the wrong size drink the went into a rage when I asked for my large drink. Went yesterday and she screamed at me and told me to SPEAK UP! I said sorry and placed my order, she brought it out and as I reach for it she dropped it into my lap and walked away. Not sure what her name is but she is a short Hispanic lady. Never going back. Food is great though, love Sonic.
- SRSofia RoldanJan 28, 20261.0I got a cheesy wrap burrito and it turned out nothing like the photo. It was hard and chewy and was inseparable, the taste was also bad. The photo looked crispy and soft, but nope the chicken was nothing like that. The chicken turned out to be inedible, this false advertisement is not helping.
- BMBrittany MichelleJan 5, 20261.0I took my 5 kids to play on the playground and we left after a couple minutes of realizing the entire playground is covered in trash and leaves and huge things of wood with splinters sticking out of them. It needs to be cleaned up! And fresh sand is needed badly. There was more trash and leaves than there was sand. Very disappointed Had to go to the old Jacksonville location that is way cleaner
- MJMary JoslinDec 22, 20254.0Always good food. Fast and friendly employees.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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