Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3710 Troup Hwy. for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,208 reviews
5 stars
529
4 stars
277
3 stars
185
2 stars
68
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Numerous reviews highlighted poor food quality, including burnt items, incorrect orders, and unsanitary conditions.
Staff Performance
While some staff members received praise for their friendliness and hard work, others were criticized for poor attitudes and lack of efficiency.
App Functionality
Customers expressed dissatisfaction with the mobile app's performance, including issues with order accuracy and speed.
- BMBrittany MichelleJan 5, 20261.0I took my 5 kids to play on the playground and we left after a couple minutes of realizing the entire playground is covered in trash and leaves and huge things of wood with splinters sticking out of them. It needs to be cleaned up! And fresh sand is needed badly. There was more trash and leaves than there was sand. Very disappointed Had to go to the old Jacksonville location that is way cleaner
- MJMary JoslinDec 22, 20254.0Always good food. Fast and friendly employees.
- MSMicaela StewardDec 9, 20251.0Placed an online order through the app, got to the restaurant and no one was there...
- RErengland enNov 11, 20251.0Better hope your food isn't made wrong or burnt, God forbid if you ask for refund bc you change your mind when you don't like their attitude when you confront them on their cooking skills. Lord have mercy if you ask how can you take an order but not hear me at the window. Pictures 👇the top bun was so hard the chicken was softer than it.
- PPPaulNov 11, 20251.0This sonic did very well....if they were trying to piss me off. The past MONDAY AND TODAY I wanted to ordered breakfast for me and my kids but couldn't because the place wasn't open at all (dont recommended coming for breakfast)!!