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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5611 S. Broadway for the ultimate SONIC experience!
Customers frequently reported slow service, with long wait times for orders and drinks.
Food Quality
Mixed reviews on food quality; some enjoyed specific items while others reported cold or poorly prepared meals.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others encountered rudeness and poor management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
Some customers noted cleanliness in the environment, particularly in the playground area.
PF
Pamela Flanagan
Feb 13, 2026
4.0
Pleasant environment. People were friendly.
JG
Jake The Great
Jan 17, 2026
2.0
Burgers are good. But a cherry limeade with no cherries and no lime halves in it is the most disappointing thing you can get at Sonic. Feel like money was wasted with no cherries in my limeade
MJ
Mary Joslin
Dec 22, 2025
5.0
Love the sonic in Rusk Tx.
Friendly and fast service.
SS
Savannah
Dec 11, 2025
1.0
I waited about 10 minutes for two drinks and when they brought them out they gave us the wrong drink and the drinks taste like dirty water.
JR
Jz Ram
Nov 25, 2025
1.0
No reason a girl needs to be out there sweeping at night by herself.. ESPECIALLY if there is a man working too… smh careless and dangerous