Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5611 S. Broadway for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
950 reviews
5 stars
430
4 stars
238
3 stars
117
2 stars
59
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some waiting over 30 minutes for drinks or food.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Operational Issues
Customers noted issues with the location's hours, with some being turned away despite arriving before closing time.
- MJMary JoslinDec 22, 20255.0Love the sonic in Rusk Tx. Friendly and fast service.
- SSSavannahDec 11, 20251.0I waited about 10 minutes for two drinks and when they brought them out they gave us the wrong drink and the drinks taste like dirty water.
- JRJz RamNov 25, 20251.0No reason a girl needs to be out there sweeping at night by herself.. ESPECIALLY if there is a man working too… smh careless and dangerous
- TPTere ParsleyNov 18, 20255.0Just witnessed human kindness in action. As I was waiting, an employee at this Broadway Sonic was helping an older confused lady figure out an order. She was very kind and patient with her. When the lady couldn't decide about a drink, the employee said she would buy her a Sprite and assured the lady she would not have to pay for it. I was very impressed with this young lady and told her so. We don't see enough of this in our world.
- SSSammyOct 21, 20251.0Worst sonic ever corporate really needs to visit this place slowest service ever food sucked as well. I’ve been here 3 times and never again tevery time it took over 15 mins just to be brought to me 2 visits were just drinks ridiculous just for a drink