Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 102 N. Northwest Loop 323 for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,243 reviews
5 stars
608
4 stars
290
3 stars
168
2 stars
64
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.
Positive Experiences
Despite the negatives, some customers praised the friendly service and enjoyed specific menu items like breakfast sandwiches and drinks.
Management Response
There were instances where management handled complaints well, replacing incorrect orders and addressing customer concerns.
- PRPhyllis RobertsDec 29, 20251.0Order was wrong and when I got home I called and the manager on duty stated that my order would be re-made. When I went back to have my order re-made I was told that the entire order could not be re-made that they would only give me what was missing in my order. Make sure to check your order before leaving.
- KSKeely SmithDec 29, 20254.0Always good
- WFWrong ansa foheadNov 12, 20251.0I ordered a footling Chili cheese dog and it was terrible. The wiener was not cooked and it was Luke warm. The cheese was not creamy. The cheese was thick and cold. I don’t know why I continue to buy it.
- LHLiz H.Nov 3, 20254.0Our order was initially awful, wrong and burnt items. I wasn’t given a receipt either. I called and the manager was wonderful. We came back and she replaced the whole order. Excellently handled!
- JCjenkins constructionOct 25, 20251.0Why is it trying to make ppl pay a tip??? Tips are for waitresses that get paid $4 an hour..... not for large companies that make millions..