Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tyler, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5980 Old Jacksonville Highway for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
781 reviews
5 stars
406
4 stars
193
3 stars
92
2 stars
29
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the items while others complained about incorrect orders and unsatisfactory food preparation.
Cleanliness
Concerns raised about cleanliness in the outdoor dining area and unsanitary practices by some staff.
Order Accuracy
Frequent issues with order accuracy, with many customers receiving incorrect or incomplete orders.
Drive-Thru Experience
Drive-thru service was often criticized for being slow and unresponsive, leading to frustration among customers.
- BGBrian Guthmann6 days ago3.0The quality of the food has been slipping, and it could stand some improvement. That's why I only gave it three stars. Everyone there is very friendly and seems happy but the Kooks are evidently not aware of how to put a hamburger together and make it look like the last one.
- JEJohn EmersonDec 20, 20255.0Fast and friendly service with a respectful staff. Love to get the burger special every Tues for a easy dinner. The peppermint bark shake is a great shake for the holidays.
- AHAshley HarrisonAug 27, 20255.0This Sonic runs on cherry limeades and pure Betty magic. She’s hands-down the best at the window — always cheerful, quick, and makes you feel like a regular even if it’s your first time. Somehow she can juggle a rush, hand out tots, and still throw in a smile that makes your whole day better. Betty is the MVP of this Sonic, and I’ll keep coming back as long as she’s at the window!
- COcasey okeeffeAug 12, 20255.0I love that we can come up with whatever drink flavor that we want and they will almost make what ever we come up with. We love the new pickle slush.
- JDJack DawesJul 30, 20255.0This location is clean, fast, and friendly.