Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Tyler.
Many customers praised the attentive and friendly service from various servers, with specific mentions of staff like Edgar, Savannah, and Jayda.
Food Quality
While some diners enjoyed the food, particularly the steaks and specific dishes, others reported issues with food temperature, preparation, and portion sizes.
Management Issues
Several reviews highlighted concerns about management's responsiveness and professionalism, with some customers feeling neglected or poorly treated.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the cozy environment while others complained about temperature issues and cleanliness.
Pricing Concerns
Customers expressed dissatisfaction with perceived high prices relative to food quality, with some feeling misled by added gratuity charges.
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S.O.C. for American Truth
5 days ago
5.0
Filet Oscar stake one of the best in town
SS
Shannon Stearns
Nov 18, 2025
5.0
Steak and primerib were outstanding!
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Nancy Attaway
Nov 1, 2025
2.0
Food to high priced and service wasn't great and 2 adults 1 child 80.00 for 2-8oz sirloin 1 kids pizza
SD
Seth Dozier
Oct 26, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Edgar was absolutely awesome manager, super friendly and really made the whole experience great! Our server, Lauren, was amazing too. She was attentive and kind. I got the Pat’s Ribeye and it was incredible, literally melted in my mouth. Definitely one of the best dining experiences I’ve had in a while! Oh and don’t forget to get the side Caesar salad, it is now one of my fav salads for sure.
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Ryan Kertz
Oct 24, 2025
1.0
Walked in on a Friday night and there was a entire side of the restaurant that was completely empty yet the school aged children they employ said it was a 45 minute wait and the kitchen needed time to catch up. As someone that has worked in several steakhouses this is absolutely ridiculous and unacceptable. We came to Outback and they were able to sit us immediately and the food was delicious! I will not be returning nor should you!!!!