Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Hours
Reviews
3.9
2,266 reviews
5 stars
1,161
4 stars
453
3 stars
264
2 stars
142
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various staff members, highlighting specific servers who provided exceptional experiences.
Food Quality
While some customers enjoyed the food, others reported inconsistencies, with complaints about missing items, overcooked vegetables, and overall declining quality.
Atmosphere
The restaurant's atmosphere received positive remarks, particularly for its patio seating and family-friendly environment.
Order Issues
Several reviews mentioned problems with order accuracy, including missing items in to-go orders and incorrect charges.
Management Concerns
Negative feedback was directed at management, particularly regarding unprofessional behavior and poor handling of customer complaints.
- KSKiley & Yvette SeatonNov 4, 20253.0We have not eaten at On the Border for many years so we were excited to eat here. However, we were mildly disappointed. The Barbacoa tacos were really good but the skirt stark that came with the cheese enchilada plate was disgusting. It was so rare and difficult to chew. Such a disappointment!
- JSJF SmithOct 18, 20255.0Great place, fresh tortillas and attentive staff.
- TSTracy SeaneyOct 15, 20255.0Wonderful the waitress was really good we never waited for refills she was great. Food was excellent and delicious so much food.
- PPPhil PattersonOct 6, 20253.0The food was good and the service was great. However, my bill was $62 including the tip but my card was charged $65. I know $3 isn't much, but it is the principle of it and is bad/sloppy business. I'm going to give them the benefit of the doubt that it was unintentional and I hope the extra went to the server. (It is also odd that I was given an orange felt tip pen to sign the check, which is why I took a picture in the first place.) If I ever go back, I will definitely pay with cash.
- KKKingilSep 28, 20255.0TANIA VÁZQUEZ she’s an absolute beauty fulfilled all our needs in this restaurant so professional nice the most beautiful smile that i ever seen in my life definitely coming back just for her words cants describe how beautiful she is but numbers can 10/10 her dimples :)
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to ensure you have a table when you arrive.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour is Monday to Wednesday from 4:00 PM to 7:00 PM and again from 9:00 PM to 11:00 PM, Thursday from 4:00 PM to 11:00 PM, Friday from 4:00 PM to 7:00 PM, closed on Saturday, and Sunday from 9:00 PM to 11:00 PM.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals with a variety of Tex-Mex flavors and fresh chips and salsa.
What payment options are available at On The Border Mexican Grill & Cantina?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Does On The Border Mexican Grill & Cantina offer pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is On The Border Mexican Grill & Cantina located?
It is located at 4301 Broadway, Tyler, TX 75703, United States.
Are there other dining options near On The Border Mexican Grill & Cantina?
Yes, nearby dining options include MrBeast Burger for burgers and sandwiches, BJ's Restaurant & Brewhouse for a variety of cuisines, and Laredo Taco Company for Mexican food.
What nearby stores can I visit around On The Border Mexican Grill & Cantina?
Nearby stores include Cash 4 Gold for jewelry, Hollister for clothing, and Bath & Body Works for cosmetics and beauty supplies.
How can nearby places like Firestone Complete Auto Care and Western Union assist customers visiting On The Border Mexican Grill & Cantina?
Customers can take care of car maintenance at Firestone Complete Auto Care or handle money transfers at Western Union conveniently near the restaurant before or after dining.