Brand Certified
McDonald's
3.5(1249 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5894 Old Jacksonville Hwy, Tyler, TX
75703, United States
Certified by McDonald's • Mar 01, 2026
(903) 939-0520
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,249 reviews
5 stars
472
4 stars
249
3 stars
195
2 stars
120
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and attitude from employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special instructions.
Food Quality
Customers frequently mentioned receiving cold or old food, with complaints about the freshness of fries and other menu items.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and noted that certain visits resulted in good service and fresh food.
- SGS GoodsonJan 29, 20261.0Went through the drive-through, drove all the way home, 15 minute drive, I asked for honey, mustard and paid for an extra honey mustard, I got five packs of ketchup and ketchup is disgusting to me. It was a mighty kids meal. I got the happy meal not the mighty kids meal so there’s about six old french fries trust me they’re old and the milk is expired. How disgusting. This is exactly why I don’t go to McDonald’s, but I thought after a few years, I would give them another try.
- MSMelissa SalmonJan 6, 20264.0Food is ok. Fries were warm, not hot. My burger was slapped together and the ketchup was all over the place. Server was rude and made me feel like I was interrupting her.
- TNThuy NguyenJan 4, 20265.0Love the fries
- HSHaylee SDec 30, 20255.0This location is fast and friendly. My food is always fresh which I very much appreciate. Fresh McDonald’s fries are the best. This is my go to location.
- KWKota WoodDec 26, 20251.0I ordered 2 $5 bags my fries are cold both sandwiches are cold My chicken nuggets are are cold they messed up my one of my sandwiches I had to wait around for my cup to get my drink while the young man walk back and forth pasted in the floor on top of that I ordered a second sandwich and they never called it out worse McDonald's ever
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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