Brand Certified
McDonald's
3.4(1433 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5802 S Broadway, Tyler, TX
75703, United States
Certified by McDonald's • Mar 01, 2026
(903) 561-5459
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,433 reviews
5 stars
490
4 stars
322
3 stars
216
2 stars
124
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold food and unsatisfactory preparation, leading to disappointment among customers.
Cleanliness
Customers noted a lack of cleanliness in the dining area and restrooms, contributing to a negative dining experience.
Speed of Service
Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving their orders.
- TTTracy TackettFeb 18, 20263.0Food was cold , that being said , it was whoa 20mis wait • we hada on-line mobile order
- BWBrandy WhittakerJan 28, 20265.0Food was delicious and hot and staff was friendly and helpful and the atmosphere was awesome 😎 Thank You !!!
- ABAustin BusseyJan 15, 20265.0This McDonald's is amazing the staff is very friendly
- TWTiffani WillisJan 11, 20264.0For this location, we got our food quickly.
- STSunflower TimeJan 1, 20261.0We walked in wanting to place an order at register instead of using the kiosk. We are old school. Employee behind counter did not acknowledge us. Worse part of all, the manager than walked up and did not acknowledge us either. We inturn walked out. Poor customer Service at this location. McDonald's...yo can do better.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Tyler, TX, is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the drive-through hours for this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday. On Sunday, drive-through hours are 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:45 PM Monday through Saturday, and from 6:00 AM to 10:45 PM on Sunday.
What delivery and pickup services does this McDonald's provide?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location has a drive-thru service available.
How can the nearby Panera Bread cafe complement my visit to McDonald's?
You might stop by Panera Bread, a nearby coffee shop and bakery, for a different breakfast or coffee option before or after visiting McDonald's.
Which nearby restaurants can I visit if I want other dining options near McDonald's?
Nearby restaurants include Spring Creek Barbeque for American BBQ, Outback Steakhouse for steak, and Chuy's for Tex-Mex cuisine, offering diverse dining choices close by.
Are there any nearby places where I can shop or pick up gifts when visiting McDonald's?
Nearby you can find Jos. A. Bank for men's clothing, Susan Robinson Jewelry for fashion accessories, and Michaels for arts and crafts supplies.
Can visiting nearby fitness centers complement my day along with McDonald's?
Yes, you can visit fitness centers like Workout Anytime Tyler South or iSweat Fitness and Personal Training nearby, making it convenient to enjoy a workout and then stop by McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website