Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,202 reviews
5 stars
514
4 stars
276
3 stars
169
2 stars
72
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported consistently slow service, especially during peak hours, with long wait times in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.
Food Quality
Customers expressed dissatisfaction with food temperature and quality, noting cold or stale items.
Cleanliness
Some reviews mentioned cleanliness issues, particularly in restrooms and dining areas.
- KKKievanDec 9, 20251.0Consistently the slowest McDonald’s in the city, especially in the morning. If they aren’t staffed to have 2 drive thru lanes open, they should just close the second one. 2 McGriddles for my kids and each time we’re in line for up to 15 minutes. Unacceptable. Use any other McDonald’s in the city, there’s a couple close by.
- SHShelley HammenDec 3, 20253.0Fries were Luke warm. Girl who gave me my food in drive thru, didn't say anything to me or barely acknowledged me. I even said thank you politely and nothing. On to the next order.
- TSTremaine SimmonsNov 6, 20251.0Didn’t put my fries in my bag after the tickets say it on there, crazy
- SSSheryar SajwaniOct 29, 20251.0Not happy with the service
- MBMason BookerOct 18, 20251.0Worst McDonald’s I’ve ever been to. Service is slow and shitty. Didn’t put any sauce in the bag. Just threw my fries in my bag on top of that where they all spilt out. Waited in line 15 minutes just to get a 10 piece nugget meal. Don’t recommend coming here.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 4014 S Broadway, Tyler?
McDonald's at 4014 S Broadway, Tyler is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When can I order delivery from this McDonald's?
Delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru for convenient vehicle service.
Are there any coffee shops near this McDonald's where I can grab a drink?
Yes, 7 Brew Coffee is a nearby coffee shop where you can enjoy a variety of coffee beverages before or after visiting McDonald's.
What other fast-food restaurants are close to this McDonald's?
Nearby fast-food options include Arby's and Layne's Chicken Fingers, great alternatives if you're looking for variety in sandwiches or chicken dishes.
Are there any automotive or car services near this McDonald's?
Yes, nearby automotive services include GRIT AF Auto Fab, Wagner Cadillac, and King Clean Auto Detailing & Ceramic Coating, which offer repairs, maintenance, and detailing.