Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,488 reviews
5 stars
591
4 stars
334
3 stars
237
2 stars
101
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned problems with food quality, including cold or burnt items, and complaints about cleanliness in the dining area.
Mobile App Issues
Customers experienced difficulties with the mobile app, including order cancellations and problems with redeeming points.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
- JGJessy Gaitan2 days ago1.0I went this morning for two items, and I tend to always have a bad customer service here since it’s the closest to my job, but today it was worse. The girl in the window with ginger died hair she was Hispanic, literally swung my food at me. I’m paying for it and this is the kind of people employed, yes it’s just McDonalds but if you hate it so much find elsewhere.
- MCMitchel Chesne5 days ago5.0Great like always. Took longer than expected but I did get a lot of nuggets.
- CCCurtis ChambersNov 13, 20255.0Wrong orders..
- GGGladysNov 10, 20255.0One the best fast food restaurants in the states
- HRHunter ReedNov 10, 20255.0Love this place
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3109 W Gentry Place, Tyler, TX?
McDonald's is open every day from 4:00 AM to 1:00 AM Sunday through Wednesday and Monday, 4:00 AM to 2:00 AM Thursday through Saturday and Friday.
What are the delivery hours for McDonald's at the Tyler location?
Delivery is available daily from 5:00 AM to 1:00 AM Sunday through Wednesday and Monday, and until 2:00 AM Thursday through Saturday and Friday.
When can I use the drive-through service at this McDonald's?
The drive-through is open daily from 4:00 AM to 1:00 AM Sunday through Wednesday and Monday, and extends to 2:00 AM Thursday through Saturday and Friday.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for delivery or curbside pickup via the McDonald's app or through the online ordering link at https://mcdonalds.order.online/business/-5579.
Which payment options are accepted at McDonald's in Tyler, TX?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service for your convenience.
What nearby restaurants can I visit before or after dining at McDonald's on W Gentry Place?
Nearby dining options include Posados Cafe for Tex-Mex cuisine, Rascoe's Chicken N Waffles for fast food, Dairy Queen for ice cream and fast food, Royal Donuts, and Denny's for diner-style meals.
Are there any nearby hotels near McDonald's at 3109 W Gentry Place for travelers?
Yes, nearby accommodations include Rest Inn, Hampton Inn & Suites - Tyler/South, Lone Star Inn, Motel 6 Tyler Northwest, Holiday Inn Express & Suites Tyler North, OYO Hotel Tyler Lindale, OYO USA, and Motel Tyler Lindale - An OYO Hotel.
What recreational or family-friendly places are near McDonald's on W Gentry Place?
Caldwell Zoo and Gassaway Park are nearby spots ideal for families and outdoor activities.
How can nearby grocery stores be useful for customers visiting McDonald's at this location?
Nearby grocery stores like Brookshire's and Super 1 Foods allow customers to combine their meal visit with grocery shopping conveniently in the area.