Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,627 reviews
5 stars
613
4 stars
360
3 stars
252
2 stars
104
1 star
298
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Many reviews highlighted extremely long wait times in both the drive-thru and lobby, often exceeding 30 minutes.
Customer Service
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold items and unsatisfactory taste.
Management Issues
Customers expressed concerns about poor management and lack of staff training, leading to ongoing service problems.
- JRJj RamJan 5, 20261.0They do not melt the cheese and put and they did not put they patty in burgers
- PTPatrick ThompsonDec 10, 20251.0Placed an order for just 2 plain double cheeseburgers for to go, was not to go, was not plain and weren't even double cheeseburgers, your employee running the register needs to open their ears and listen to customers because I seen at least 5 other people walk up with messed up orders. Sad that this seems to be the new theme and tone with the McDonald's brand and their employees
- TETrinity ElaineDec 9, 20251.0I have been to this location 5 times now and every time they forget my sauce , make sure you check your bag
- 1215k subs before September 2021Dec 5, 20251.0I been waiting for about 20 minutes in the drive thru and whenever I got to the speaker no one took my order and there were 5 cars behind me, the window ahead had nobody and then in the next window there were employees who saw and ignored me I’m never coming back here again
- VRVanessa RogersNov 28, 20251.0They were very rude when I told them my whole order was wrong got a whole attitude for no reason. And this is NOT the first time has happened I’m not going to be coming back! And god forbid you ask them to cook it fresh they are just going to put it in the Grease over again and you’ll be able to taste the grease and fries were cold. Drink was wrong. Just keep your money don’t come here!!!!!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2705 E 5th St, Tyler, TX?
McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's offer delivery services?
Yes, McDonald's provides delivery services 24/7, including same-day delivery and no-contact delivery options.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours every day.
What payment methods are accepted at McDonald's on E 5th St?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or use the online order link https://mcdonalds.smart.link/mjuu1ggdi.
Where exactly is this McDonald's located?
McDonald's is located at 2705 E 5th St, Tyler, TX 75701, USA.
What nearby fast food options are available near McDonald's on E 5th St?
Nearby fast food options include another McDonald's location, Burger King, and Top It Off Pizza, providing a variety of quick dining choices.
Are there any nearby entertainment or fitness facilities near McDonald's in Tyler, TX?
Yes, Planet Fitness, a gym and health spa, is nearby, great for a workout before or after your meal.
What other amenities or services can I find near McDonald's on E 5th St?
Nearby, you can find services like Enterprise Rent-A-Car for travel needs, various beauty salons like Save More Hair & Beauty Supply, and financial services such as Southside Bank and Coinsource.