Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,611 reviews
5 stars
610
4 stars
358
3 stars
249
2 stars
104
1 star
290
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poorly prepared food.
Service Speed
Many reviews highlighted extremely long wait times in the drive-thru and for mobile orders, often exceeding acceptable limits.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold items and poorly prepared meals.
Management Issues
Customers expressed concerns about poor management and lack of staff training, leading to operational inefficiencies.
- RORyan ONov 3, 20251.0If you like to wait 30 minutes for curbside to receive a mix of hot, cold, and missing food then this is the place for you.
- MNMike NoneOct 28, 20254.0Went thru drivethru and both lanes were really crowed but the employees did a good job of keeping the lanes moving
- CCChristopherOct 24, 20251.0Ordered food 20 minutes ahead of time for my lunch break for the drive-through I get there and I stand in line for 20 minutes because they say they don’t start the food till you show up. What is the point in the mobile app if you have to wait 20 minutes at the store for your food and ruin your whole lunch break.
- AVAsh Sage VanWagnenOct 14, 20251.0My husband and I have been having problems with this McDonald's. Their drinks are absolutely nasty because they have NO syrup in them it's just straight carbonated water! My husband went back tonight to get us dinner and they handed him our drinks with no syrup so he asked the lady working if there was syrup in the drink and she was rude and snarky when saying "I guess let me go check" and had a massive attitude for no reason. When coming back she was even more rude and kept glaring at him!
- KGKeoni GreenOct 10, 20251.0Ordered online on multiple occasions. They almost always never put straws in the bag, they only fill the fries half way, and they gave us 3 packs of honey instead of the sauces we asked for
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2705 E 5th St, Tyler, TX?
McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's offer delivery services?
Yes, McDonald's provides delivery services 24/7, including same-day delivery and no-contact delivery options.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours every day.
What payment methods are accepted at McDonald's on E 5th St?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or use the online order link https://mcdonalds.smart.link/mjuu1ggdi.
Where exactly is this McDonald's located?
McDonald's is located at 2705 E 5th St, Tyler, TX 75701, USA.
What nearby fast food options are available near McDonald's on E 5th St?
Nearby fast food options include another McDonald's location, Burger King, and Top It Off Pizza, providing a variety of quick dining choices.
Are there any nearby entertainment or fitness facilities near McDonald's in Tyler, TX?
Yes, Planet Fitness, a gym and health spa, is nearby, great for a workout before or after your meal.
What other amenities or services can I find near McDonald's on E 5th St?
Nearby, you can find services like Enterprise Rent-A-Car for travel needs, various beauty salons like Save More Hair & Beauty Supply, and financial services such as Southside Bank and Coinsource.