Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,219 reviews
5 stars
494
4 stars
251
3 stars
180
2 stars
92
1 star
202
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted a mix of friendly service and rude interactions, with several complaints about staff attitudes and management.
Food Quality
While some customers praised the food as hot and fresh, others noted stale or poorly prepared items.
Speed of Service
Customers experienced inconsistent service speed, with some noting quick drive-thru times while others faced long waits.
Cleanliness
There were concerns about cleanliness, particularly regarding food handling and restaurant hygiene.
- CSCody Shipley5 days ago1.0This McDonald's always messes up my orders and when I go to get it fixed they barley do anything to fix it
- DPDaniel Palm5 days ago1.0I go to McDonalds for breakfast because it's fast, and usually consistent. Not this time. The orange juice was watered down, probably to 50% water. Nothing worse than watery orange juice. I won't be returning to this location.
- KSKeely SmithDec 29, 20255.0They always hmget my order right. They are quick and the food is mcdonalds quality. Never bad.
- TTTashia TalbertDec 28, 20255.0Got the double daily basic burger and fries with those delicious nuggets
- MLMistie LorenzDec 20, 20253.0Service was friendly and knowledgeable yet the fries in the baskets we got were old and could've been fresher.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 180 Loop 323 Ssw, Tyler, TX?
McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
What delivery services does McDonald's at 180 Loop 323 Ssw offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery from this McDonald's location?
You can order online via the delivery URL: https://mcdonalds.order.online/business/-5579 or through their mobile app available for iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru.
Is WiFi available at the McDonald's at 180 Loop 323 Ssw?
Yes, WiFi is available at this McDonald's location.
What nearby grocery stores can I visit after dining at McDonald's?
ALDI USA is a nearby grocery store you can visit after your meal at McDonald's.
Are there any nearby pharmacies close to McDonald's where I can shop or pick up prescriptions?
Yes, Walgreens is nearby and offers pharmacy and convenience store services.
What entertainment options are near this McDonald's location?
You can check out Redbox nearby, which offers rental services for movies and music.