Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,209 reviews
5 stars
489
4 stars
251
3 stars
178
2 stars
91
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several mentioning specific incidents of disrespect and lack of professionalism.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or improperly prepared food.
Cleanliness
Several customers expressed concerns about cleanliness, particularly regarding food handling and the state of the restaurant.
Drive-Thru Efficiency
While some praised the drive-thru speed, many others reported long wait times and inefficiencies in service.
- BJBreona Jacobs-Griffin6 days ago3.0The service is very slow and the lobby wasn't clean
- LGLisa GuestNov 10, 20252.0Went there today through drive through order and value meal that comes with the chicken and Nuggets and guess what no nuggets. Someone wasn't doing their job right already was down the road so there was no turning back for them not to mention my mother wasn't very happy!
- THT.J. HunterNov 9, 20255.0Service would be better if they had enough employees.
- EMEdith MonroyOct 23, 20255.0DID A CURBSIDE PICK-UP AND THE GIRL THAT BROUGHT MY FOOD OUT WAS FREAKING AWESOME! SHE WAS SO FRIENDLY AND MADE MY OREO FRAPPE SO GOOD TOO!! WE NEED MORE CUSTOMER SERVICE LIKE HERS. TODAY IS THURSDAY OCT 23RD AROUND 320P! HER PERSONALITY ROCKS!! ♡
- DMDerek McDanielOct 21, 20255.0Doing delivery is always easy and efficient with Mickey D. They are concise and have everything together and packaged for the delivery person in a rush. Thanks for making my job easier!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 180 Loop 323 Ssw, Tyler, TX?
McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
What delivery services does McDonald's at 180 Loop 323 Ssw offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery from this McDonald's location?
You can order online via the delivery URL: https://mcdonalds.order.online/business/-5579 or through their mobile app available for iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru.
Is WiFi available at the McDonald's at 180 Loop 323 Ssw?
Yes, WiFi is available at this McDonald's location.
What nearby grocery stores can I visit after dining at McDonald's?
ALDI USA is a nearby grocery store you can visit after your meal at McDonald's.
Are there any nearby pharmacies close to McDonald's where I can shop or pick up prescriptions?
Yes, Walgreens is nearby and offers pharmacy and convenience store services.
What entertainment options are near this McDonald's location?
You can check out Redbox nearby, which offers rental services for movies and music.