Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor and rude service from staff, with several mentioning specific incidents of disrespect and lack of professionalism.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or improperly prepared food.
Cleanliness
Several customers expressed concerns about cleanliness, particularly regarding food handling and the state of the restaurant.
Drive-Thru Efficiency
While some praised the drive-thru speed, many others reported long wait times and inefficiencies in service.
BJ
Breona Jacobs-Griffin
6 days ago
3.0
The service is very slow and the lobby wasn't clean
LG
Lisa Guest
Nov 10, 2025
2.0
Went there today through drive through order and value meal that comes with the chicken and Nuggets and guess what no nuggets. Someone wasn't doing their job right already was down the road so there was no turning back for them not to mention my mother wasn't very happy!
TH
T.J. Hunter
Nov 9, 2025
5.0
Service would be better if they had enough employees.
EM
Edith Monroy
Oct 23, 2025
5.0
DID A CURBSIDE PICK-UP AND THE GIRL THAT BROUGHT MY FOOD OUT WAS FREAKING AWESOME! SHE WAS SO FRIENDLY AND MADE MY OREO FRAPPE SO GOOD TOO!! WE NEED MORE CUSTOMER SERVICE LIKE HERS. TODAY IS THURSDAY OCT 23RD AROUND 320P! HER PERSONALITY ROCKS!! ♡
DM
Derek McDaniel
Oct 21, 2025
5.0
Doing delivery is always easy and efficient with Mickey D. They are concise and have everything together and packaged for the delivery person in a rush. Thanks for making my job easier!