Brand Certified
McDonald's
3.6(1225 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
180 Loop 323 Ssw, Tyler, TX
75702, United States
Certified by McDonald's • Mar 01, 2026
(903) 595-1524
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,225 reviews
5 stars
498
4 stars
251
3 stars
179
2 stars
94
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and management, as well as long wait times for orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.
Cleanliness
Several reviews raised concerns about cleanliness, particularly in food handling and restaurant maintenance.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences on certain visits.
- BMBraydon Mcdade3 days ago2.0I ordered a happy meal, 4 piece nuggets, when I opened it, it looked alright, I ate some fries, some of them were too crispy for me ( I like em soft), so i went to the nuggets, and the crust was kinda dark, plus it was hard to peel them, but they tasted pretty good, on the bright side i did get a cool toy and the sweet tea was awesome :)
- MBMargaret Barnes5 days ago2.0They suck they served me cold food and they would not heat my food up and they made it wrong
- RSRainie Sha StewardJan 27, 20265.0Loven it
- CSCody ShipleyJan 7, 20261.0This McDonald's always messes up my orders and when I go to get it fixed they barley do anything to fix it
- DPDaniel PalmJan 7, 20261.0I go to McDonalds for breakfast because it's fast, and usually consistent. Not this time. The orange juice was watered down, probably to 50% water. Nothing worse than watery orange juice. I won't be returning to this location.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
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- Official website