Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,598 reviews
5 stars
538
4 stars
301
3 stars
299
2 stars
129
1 star
331
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or disrespected.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and a lack of attention to special requests.
Cleanliness
Multiple reviews pointed out unsanitary conditions in both the dining area and restrooms, with dirty tables and overflowing trash cans.
Speed of Service
Customers frequently complained about slow service, with long wait times for both drive-thru and in-store orders.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including burnt food and incorrect orders.
- AQAnthony Quesada2 days ago1.0Needs new managment. They are always hiding in the back. More worried how they look instead of working and being responsible. Losing alot of business.
- AFAllan Flores4 days ago1.0How is it possible that I buy a large McFlurry and they only sell me half the product? My cup is practically empty. It was gone after only four spoonfuls.
- NRnicole robinsonNov 14, 20252.0First off, the staff is very rude. The coke machine was out and I was told to get something else. The ketchup dispenser was out, nobody cared. No one called out order number. They just put the food on the counter and left it. Second, the food was cold, see above. The French fries had no seasoning and tasted like last years oil! Finally, we had our grandchild with us. They heard he loudly asking to go play. The worker didn’t even acknowledge. The playground was closed off. We walked him over and showed our grandchild that the playground was closed and he would not be able to play. The employee said “oh ya, he will fall through.” Understandably, ok, she let us know, after 10 minutes of a toddler tantrum!
- SASharde AllenNov 1, 20251.0The WORST location ever!!!! They have a sign about being patience since it’s only 1 worker in the kitchen but 4 workers just standing by the register just talking. No customer was inside. I waited out the outside drive thru window for 8 minutes watching my burger sitting out. Once I got my food, I turned my car around immediately and walked into the store!! The buns of my cheeseburger was ROCK HARD! I asked for mayo, it was sooooooo sloppy!!!!!!!! The bread was so hard, you could hear me knock on it!!!!! I wasn’t my point on that burger! I didn’t even want to waste time for a remake!
- CNCaleb NNov 1, 20251.0Staff was completely rude, was greeted with “what do you want”, the burger was rock hard & seems like the meat itself had been sitting out for hours, wait time was over 35 minutes in the drive through for 1 single meal
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Tyler, TX?
McDonald's in Tyler, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, and on Sunday. On Friday and Saturday, it is open from 5:00 AM to midnight.
What are the delivery service hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:15 PM Monday through Thursday and Sunday, and until 11:15 PM on Friday and Saturday.
When can I use the drive-thru at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What types of payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a mobile app to order from this McDonald's?
Yes, you can order via the McDonald's App available for iOS and Android, or through the online ordering link provided.
Where is this McDonald's located in Tyler, TX?
The address is 2034 E SE Loop 323, Tyler, TX 75701, USA.
What nearby places can help me find this McDonald's easily?
Nearby landmarks include an AT&T Store and a Subway sandwich shop, which can help you locate the McDonald's on E SE Loop 323.
Are there any nearby pharmacies or stores I can visit before or after eating at McDonald's?
Yes, Walgreens and Walmart Pharmacy are nearby, great for picking up essentials during your visit.
What are some nearby dining options close to this McDonald's?
Nearby dining options include Texas Roadhouse steakhouse, Cicis Pizza buffet, and Braum's Ice Cream & Dairy Store for desserts.