McDonald's

3.6
1892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 S Beckham Ave, Tyler, TX
75701, United States

Hours

Reviews

3.6
1,892 reviews
5 stars
763
4 stars
389
3 stars
316
2 stars
146
1 star
278

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted long wait times, especially during busy hours, with some customers waiting over 30 minutes for their orders.

Customer Service

Feedback indicated poor customer service, with reports of rude staff and unprofessional behavior from management.

Food Quality

Several customers noted that food quality was inconsistent, with complaints about cold or stale items.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.
  • TG
    tamika gipson
    1 day ago
    1.0
    My go to before my 16 hour shift, when the manager handed me my food I knew it would be great. Wrong . Cold as ever , I’ve never had a McGriddle that has been cold like it was fresh out the fridge. As the manager passed me my bag and to buy into this cold sandwich it further lets me know. A manager is just a warm body not caring about the orders as they go out the door
  • AM
    Alicia Martinez
    Nov 17, 2025
    4.0
    Terrible experience the cashier was rude at asking me my order one thing I know for sure I am not coming back at this place
  • RA
    Roxana A
    Nov 13, 2025
    5.0
    Fernando at the drive through… hey buddy YOU ROCK!!! Love your vibe!
  • SH
    Stephan Hamilton
    Oct 26, 2025
    2.0
    If you are trying to get Monopoly pieces, don't go here. Seems like the employees are running a scam to steal Monopoly pieces...went last night got two big Mac meals, no issues, get breakfast this morning, large drink didn't have the Monopoly piece, then just now got big Mac and large drink, big Mac didn't have Monopoly piece, but drink did....seems fishy
  • MF
    M F
    Oct 23, 2025
    1.0
    Really sad when the employees have to steal monopoly pieces to earn their pay while the managers get to send people home to save hours. Even more pathetic when the manager is the only one that gets paid enough to clean the toilets and they don’t even help in the middle of a rush.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tyler, TX?

McDonald's in Tyler, TX is open 24 hours every day of the week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services including curbside pickup, same day delivery, and no-contact delivery.