McDonald's

3.6
2507 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12881 FM 14, Tyler, TX
75706, United States

Hours

Reviews

3.6
2,507 reviews
5 stars
904
4 stars
572
3 stars
478
2 stars
200
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with several instances of disrespectful behavior from staff and management.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was inconsistent, with some customers receiving cold or substandard food, while others praised the freshness and taste.

Wait Times

Several customers experienced long wait times for their orders, contributing to frustration.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and poor management of staff behavior.
  • FF
    Ferrari Fertolino
    1 day ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 🌟Nice and clean ❤️Good food🍔🍟 👉Fresh cold brew tea
  • AE
    Alexsus Evans
    2 days ago
    1.0
    Every time I come my order is missing something last I was missing a whole meal this time I was missing a chicken strip and my drink 🙄
  • AW
    Austen Wilabay
    5 days ago
    2.0
    Got a large fry and a large iced carnal macchiato at 7:30pm….25 minutes and 1 phone call later, I’m finally leaving…they old me to park in spot #1, they had to replace the milk in their machine….regardless, half an hour for a drink…not okay mcd’s
  • DJ
    Deborah Jordan
    6 days ago
    4.0
    Ordered breakfast food online for pickup. When I arrived food was ready and off I went. Love it. Food was still hot when I arrived home... 😋
  • TB
    Tara B
    Jan 5, 2026
    1.0
    No toy in happy meal. We stopped by here while on the road traveling. We have two hungry and cranky toddlers that were so excited for their happy meal. Both meals were missing the freakin toy. The kids cried for the longest time and of course we couldn’t turn around bc we’re traveling and didn’t notice for 15 mins

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12881 FM 14, Tyler, TX?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's?

Yes, the drive-thru is open 24/7 at this location.