Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals while others received cold or incorrect items.
Staff Behavior
Several reviews highlighted rude or unprofessional behavior from staff, particularly management, impacting customer experiences.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
CM
Chris Michaud
1 day ago
1.0
Ok food rude manager cashiers get order wrong consistently will not go back to this one
SP
Samuel Peña
6 days ago
5.0
El turno de la noche es super aunque es una comida standard no siempre está bueno y aquí si lo está, bendiciones 🙏🔥
NG
Nikki Gill
Jan 31, 2026
3.0
It was good.
LM
L.C M
Jan 19, 2026
3.0
Food was fine but not what I wanted or order. Then a lady (not the one working the register she was nice ) tried to say that you only make crispy chicken for McGriddles in the morning and not the mcchicken chicken for McGriddles. They are two different things and 2 different prices. I only like the mcchicken chicken on the McGriddles. She argued with me and told the cashier she was wrong. I just ordered 2 yesterday from another McDonalds. I know what I’m talking about and why would there be 2 different ones on the menu if McDonald’s didn’t sell them. I guess they just don’t in Tyler TX.
JC
Joshua Caban
Jan 13, 2026
5.0
Issac and the team are amazing fast service food fresh appreciate the customer service
What are the operating hours of McDonald's at 12881 FM 14, Tyler, TX?
This McDonald's location is open 24 hours a day, 7 days a week.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 at this location.
Can I get food delivery from this McDonald's?
Yes, McDelivery is available 24/7 through their online ordering platform.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby convenience stores are close to McDonald's at 12881 FM 14?
Nearby convenience stores include Pilot Flying J and Pilot Travel Center, making it easy to shop for essentials before or after your meal.
Are there any nearby gas stations close to McDonald's?
Yes, several gas stations such as Pilot Electric Vehicle Charging Station, CAT Scale, and DK are nearby, convenient for customers fueling up during their visit.
What are some nearby dining options to McDonald's at this location?
Nearby dining options include Subway, Sbarro, Bodacious BBQ, Soccer Tacos, C Rojo's Taqueria, and Red Robin Gourmet Burgers, providing a variety of cuisines.
Where can I find more information or updates about this McDonald's location?
You can visit their official website or follow their social media accounts on Facebook, Instagram, Twitter, and TikTok.
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