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Jimmy John's

3.9
(244 reviews)
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Business Details

5303 S BROADWAY AVE, Tyler, TX
75703, United States
(903) 630-1651
https://locations.jimmyjohns.com/tx/tyler/sandwiches-4535.html

About

Sandwich Restaurant

Location

Jimmy John's
5303 S BROADWAY AVE, Tyler, TX
75703, United States

Hours

Reviews

3.9
244 reviews
5 stars
139
4 stars
35
3 stars
21
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting freshness and good flavor, though there were some complaints about incorrect orders and food quality.

Service Issues

Multiple reviews highlighted inconsistent and often rude customer service, with staff appearing unhelpful or annoyed during interactions.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the overall dining experience.

Delivery Problems

Several customers reported issues with delivery, including long wait times and incorrect orders, leading to frustration.
  • BL
    Bobby Lester
    4 days ago
    5.0
    Always love eating here.
  • DH
    Dave Hall
    Jan 17, 2026
    5.0
    This place is top notch! Love the toasted sandwiches and the new kickin ranch chips!! Service great and super clean
  • TG
    Trey Gross
    Dec 18, 2025
    1.0
    For the second time in the past few months, my wife ordered an Unwich. Once again, we got home and realized it’s the sandwich with bread. So often, the crew working at Knight just doesn’t give a flip and acts like they Don’t wanna be there. It’s too late in the evening to turn around and go back and get it because I would be closed now.
  • MM
    Mainsgt1 (Mainsgt1)
    Nov 3, 2025
    5.0
    Love the number 9 and the wife had the Chicken Ceasars wrap which she liked.
  • LC
    Luke Christensen
    Oct 6, 2025
    2.0
    Second try since moving here recently and same rude service again. Not super rude but pretty unhelpful and seemed annoyed, overall unprofessional
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