Location.com logo
Brand Certified

Dairy Queen

4.2
(1196 reviews)

Business Details

8850 South Broadway Avenue, Tyler, TX
75703, United States
(903) 630-6465

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
8850 South Broadway Avenue, Tyler, TX
75703, United States

Hours

Reviews

4.2
1,196 reviews
5 stars
696
4 stars
264
3 stars
133
2 stars
37
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including incorrect orders, long wait times, and unprofessional staff behavior.

Food Quality

Customers reported inconsistent food quality, with complaints about cold items, greasy food, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, despite some positive mentions of cleanliness.

Positive Staff Interactions

Many customers praised friendly and helpful staff, noting good customer service experiences.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and perceived value for money.
  • AP
    Ashley Pickett
    Feb 10, 2026
    3.0
    My chicken tenders were really good and hot , The fries were overly salty and hard to eat. Every single time I get an ice cream cone from here for a kids meal, I Had to go back in and ask for it
  • CL
    Caroline Leigh
    Feb 1, 2026
    1.0
    Horrible service. We ordered a patty melt with extra pickles, onion rings, and a Oreo snow drift along with a jalitos burger combo. First off we got fries instead of onion rings but luckily caught that in time. They almost forgot our blizzard we had to literally tell her as she was walking off. Then we get home and go to eat and there’s no meat on my patty melt. So we had to go back up there our other food was cold by the time we finally got home. Multiple employees including the manager thought the situation was funny. We didn’t find it funny at all. Waste of gas and money to get cold food. Definitely won’t be back to this DQ.
  • RR
    Raven
    Jan 8, 2026
    1.0
    Gravy was like water and chicken stripe like from McDonald's.
  • CG
    carlos gaspar
    Dec 28, 2025
    1.0
    The dining area is absolutely filthy. It's sad, someone told me it was a recently built location too, I don't know if that's true.
  • BG
    Brian Guthmann
    Nov 22, 2025
    5.0
    Was a little surprised at having to "pull forward and wait" for 15 minutes when all I ordered was a chicken-fried steak sandwich, nothing else. It is sad to say that Dairy Queen is quickly becoming comfortable with having their customers pull forward and wait. Sandwich was excellent, though.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Tyler, TX?

Dairy Queen in Tyler, TX is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Where is Dairy Queen located in Tyler?

Dairy Queen is located at 8850 South Broadway Avenue, Tyler, TX 75703, United States.

Brand Certified Facts from Dairy Queen

Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others