Customers reported a mix of friendly and rude service, with some praising specific staff members while others experienced poor interactions.
Food Quality
The food received generally positive feedback, with many customers enjoying the burgers, tacos, and desserts, although there were complaints about incorrect orders and food temperature.
Cleanliness
The restaurant is often described as clean and well-kept, but there were isolated reports of dirty bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and delays in service, indicating a need for improvement in order accuracy and efficiency.
Pricing Concerns
Several customers mentioned rising prices and questioned the value for money, suggesting that some items may not be worth the cost.
TJ
Tiana J
Nov 1, 2025
5.0
Best DQ in town! Restaurant is well kept, always clean & not falling apart. They have the friendliest staff. The pumpkin pie blizzard is delicious. We stopped going to DQ on east 5th because the staff there are unprofessional and flat out rude.
JW
J. Scott Williams
Oct 23, 2025
5.0
It was a day!!! This DQ,was the 💣 💣! ✔️ BURGER w/BACON so so FRESH, ✅️ ONION RINGS WERE 🔥
Half & Half TEA was FRESH... 9/10
BEST ONE hands down 💯 👏🏽 👏🏽 👏🏽 👏🏽
#DriveThru
RL
Robert Lessner
Oct 17, 2025
1.0
$56 dollar order came out completely wrong, ordered a belt buster didn’t get it, ice cream came out 15min before the food and when I called to let them know what they got wrong and got hung up on by the manager
CP
Crissy Phillips
Oct 14, 2025
5.0
The cashier was very kind and friendly…. There was an issue out of her hands that the previous customer had. The customer didn’t really care and wanted someone to blame. Even still..the cashier remained friendly and professional! It says Johnathan on the receipt but im very sure that’s not this pretty girls name. Excellent job regardless!
GJ
Gary Jackson
Oct 13, 2025
1.0
Asked for whatever water was free. They charged me for it. Food is good. Prices keep going up.
Dairy Queen is located at 12050 Texas 64 E, Tyler, TX 75707, US.
What are the operating hours of Dairy Queen in Tyler?
Dairy Queen is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Dairy Queen in Tyler offer delivery and takeout services?
Yes, Dairy Queen offers both delivery and takeout services.
Is there a drive-through option at Dairy Queen in Tyler?
Yes, this Dairy Queen location has a drive-through.
Does Dairy Queen serve breakfast, lunch, and dinner in Tyler?
Yes, Dairy Queen serves breakfast, lunch, and dinner.
Is Dairy Queen in Tyler child-friendly with amenities for kids?
Yes, Dairy Queen welcomes children and offers a children's menu along with high chairs.
Are there wheelchair accessible entrances and parking at Dairy Queen?
Yes, Dairy Queen features wheelchair accessible entrances and parking areas.
Can customers pay with debit cards at Dairy Queen in Tyler?
Yes, customers can pay using debit cards. The location does not require cash only.
What nearby places can customers visit before or after dining at Dairy Queen?
Customers can visit nearby places like DQ Chapel Hill for additional ice cream options, Pick Up The Pace gym for sports and recreation, and Lone Star Flower Market for flowers and gifts before or after dining at Dairy Queen.
How can I find Dairy Queen when visiting nearby businesses like A To Z Automotive or East Lake Medical?
Dairy Queen is conveniently located near A To Z Automotive and East Lake Medical in Tyler, making it easy to stop by for a meal or dessert when visiting those places.