Dairy Queen

4.2
1489 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopBurger Joint

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Dairy Queen
16204 State Highway 31 West, Tyler, TX
75709, United States

Hours

Reviews

4.2
1,489 reviews
5 stars
837
4 stars
346
3 stars
166
2 stars
48
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying hot and fresh meals while others reported burnt or cold food.

Service

Customer service is generally praised for being friendly and helpful, though there are complaints about long wait times and incorrect orders.

Cleanliness

The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction.
  • KC
    Kyle Cannon
    1 day ago
    3.0
    The food and atmosphere is always good here. Just don't know why they won't participate in the specials shown on TV. They never have the burger specials or other things you see advertised.
  • CG
    Cassie Garner
    3 days ago
    1.0
    The managers at Chandler and flint location are so rude;especially Alex or Stephanie The burger was thrown together and the meat was still raw at the flint location. The vegetables especially lettuce and tomatoes were looked like they had been sitting there for three days, which I know they hadn’t, but they must not have kept them covered because the lettuce was brown, and the tomatoes were horrible looking.. I didn’t want to cause a scene cause there was a lobby full of people, but I should’ve asked for my money back and went to the Dairy Queen in Chandler honestly
  • TG
    Tammie Gilstrap
    Dec 28, 2025
    1.0
    Chicken strips were burnt,toast too brown,very few ff not a full order of gravy,very disappointed,I usually eat there 3 times a week!
  • CD
    Chris Davis
    Dec 3, 2025
    5.0
    I got a blizzard and it was delicious
  • MH
    Mary ann haddad
    Nov 26, 2025
    5.0
    First time here. The food was very good! Hot and Fresh! We had burgers and fries! Service was great! Will definitely add it to our stops when traveling to East Tx.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Tyler, TX?

Dairy Queen is located at 16204 State Highway 31 West, Tyler, TX 75709.

What are the operating hours of Dairy Queen during weekdays?

Dairy Queen is open from 6:30 AM to 10:00 PM Monday through Thursday, and from 6:30 AM to 11:00 PM on Friday.