Mixed reviews on food quality, with some customers praising freshness while others reported stale or poorly prepared items.
Service Experience
Service quality varies significantly; some customers highlighted friendly and efficient staff, while others experienced rudeness and long wait times.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned issues with sticky surfaces or unsanitary conditions.
Order Accuracy
Several customers reported issues with incorrect orders, leading to dissatisfaction.
Value for Money
Customers expressed concerns about pricing, particularly regarding portion sizes and value of specials.
BM
Billie Mills
Feb 10, 2026
5.0
We go to Taco Tuesday every week.
RM
Ronda Monteith
Feb 10, 2026
5.0
Very friendly staff. Clean and bright
Place was nearly packed but every table was cleaned and cleared quickly.
SM
Susanne McGee
Feb 2, 2026
2.0
We sat at the drive thru menu waiting for about 4-5 minutes to order and no one ever said anything so we pulled to the window. There was a lady trying to get someone's attention in the window waving and honking but drove off as we pulled up
A boy with the headset came to the window and I told him the lady that drove off was trying to get somebody's attention then drove away. I told him that we were waiting for somebody to say something so we just pulled up. He said "well we were talking to y'all but y'all weren't listening". Um ok!! Not how it happened Dylan. But thanks !!!!
AB
Annie B
Jan 21, 2026
4.0
I eat her pretty often. It’s clean, friendly people, fast service and really good food. I rated 4 stars instead of five because it irritates me that I have to pay for a cup of water.
CG
Cassie Garner
Jan 9, 2026
1.0
The managers at Chandler and flint location are so rude;especially Alex or Stephanie
The burger was thrown together and the meat was still raw at the flint location. The vegetables especially lettuce and tomatoes were looked like they had been sitting there for three days, which I know they hadn’t, but they must not have kept them covered because the lettuce was brown, and the tomatoes were horrible looking.. I didn’t want to cause a scene cause there was a lobby full of people, but I should’ve asked for my money back and went to the Dairy Queen in Chandler honestly
Dairy Queen is located at 16204 State Highway 31 West, Tyler, TX 75709.
What are the operating hours of Dairy Queen during weekdays?
Dairy Queen is open from 6:30 AM to 10:00 PM Monday through Thursday, and from 6:30 AM to 11:00 PM on Friday.
Is Dairy Queen open on weekends and what are the hours?
On Saturdays, Dairy Queen operates from 6:30 AM to 11:00 PM, and on Sundays from 9:00 AM to 10:00 PM.
Does Dairy Queen serve breakfast, lunch, and dinner?
Yes, Dairy Queen serves breakfast, lunch, and dinner.
Can I order food online from Dairy Queen in Tyler, TX?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14666/.
Does Dairy Queen offer delivery and takeout services?
Yes, Dairy Queen offers both delivery and takeout services for customer convenience.
Is the Dairy Queen location wheelchair accessible?
Yes, this Dairy Queen location has wheelchair accessible parking, entrance, seating, and restrooms.
Does Dairy Queen have outdoor seating and a drive-through?
Yes, Dairy Queen offers outdoor seating and has a drive-through service.
Which nearby places can I visit after enjoying a meal at Dairy Queen?
After your visit to Dairy Queen, you might want to check out Southern Girl Vintage & More for antique shopping or Ardore Movement Arts if you are interested in active life or art classes.
If I need automotive services near Dairy Queen, where can I go?
Nearby automotive repair shops include Hodges Paintless Dent Repair, Keith Hodges Collision Center Inc., and F&T Upholstery, which are close to Dairy Queen for your convenience.
How can nearby gas stations assist me when visiting Dairy Queen?
Nearby gas stations like DK Gas Station, CEFCO Travel Center, and Blue Rhino Propane Exchange can be convenient stops for refueling before or after your visit to Dairy Queen.
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