Mixed reviews on food quality, with some customers enjoying hot and fresh meals while others reported burnt or cold food.
Service
Customer service is generally praised for being friendly and helpful, though there are complaints about long wait times and incorrect orders.
Cleanliness
The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction.
KC
Kyle Cannon
1 day ago
3.0
The food and atmosphere is always good here. Just don't know why they won't participate in the specials shown on TV. They never have the burger specials or other things you see advertised.
CG
Cassie Garner
3 days ago
1.0
The managers at Chandler and flint location are so rude;especially Alex or Stephanie
The burger was thrown together and the meat was still raw at the flint location. The vegetables especially lettuce and tomatoes were looked like they had been sitting there for three days, which I know they hadn’t, but they must not have kept them covered because the lettuce was brown, and the tomatoes were horrible looking.. I didn’t want to cause a scene cause there was a lobby full of people, but I should’ve asked for my money back and went to the Dairy Queen in Chandler honestly
TG
Tammie Gilstrap
Dec 28, 2025
1.0
Chicken strips were burnt,toast too brown,very few ff not a full order of gravy,very disappointed,I usually eat there 3 times a week!
CD
Chris Davis
Dec 3, 2025
5.0
I got a blizzard and it was delicious
MH
Mary ann haddad
Nov 26, 2025
5.0
First time here. The food was very good! Hot and Fresh! We had burgers and fries! Service was great! Will definitely add it to our stops when traveling to East Tx.
Dairy Queen is located at 16204 State Highway 31 West, Tyler, TX 75709.
What are the operating hours of Dairy Queen during weekdays?
Dairy Queen is open from 6:30 AM to 10:00 PM Monday through Thursday, and from 6:30 AM to 11:00 PM on Friday.
Is Dairy Queen open on weekends and what are the hours?
On Saturdays, Dairy Queen operates from 6:30 AM to 11:00 PM, and on Sundays from 9:00 AM to 10:00 PM.
Does Dairy Queen serve breakfast, lunch, and dinner?
Yes, Dairy Queen serves breakfast, lunch, and dinner.
Can I order food online from Dairy Queen in Tyler, TX?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14666/.
Does Dairy Queen offer delivery and takeout services?
Yes, Dairy Queen offers both delivery and takeout services for customer convenience.
Is the Dairy Queen location wheelchair accessible?
Yes, this Dairy Queen location has wheelchair accessible parking, entrance, seating, and restrooms.
Does Dairy Queen have outdoor seating and a drive-through?
Yes, Dairy Queen offers outdoor seating and has a drive-through service.
Which nearby places can I visit after enjoying a meal at Dairy Queen?
After your visit to Dairy Queen, you might want to check out Southern Girl Vintage & More for antique shopping or Ardore Movement Arts if you are interested in active life or art classes.
If I need automotive services near Dairy Queen, where can I go?
Nearby automotive repair shops include Hodges Paintless Dent Repair, Keith Hodges Collision Center Inc., and F&T Upholstery, which are close to Dairy Queen for your convenience.
How can nearby gas stations assist me when visiting Dairy Queen?
Nearby gas stations like DK Gas Station, CEFCO Travel Center, and Blue Rhino Propane Exchange can be convenient stops for refueling before or after your visit to Dairy Queen.