Dairy Queen

4.2
857 reviews
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Business Details

1809 East Southeast Loop 323, Tyler, TX
75701, United States
(903) 561-2972
https://www.dairyqueen.com/en-us/locations/tx/tyler/1809-e-se-loop-323/14669/
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About

Fast Food RestaurantIce Cream ShopBurger Joint

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Dairy Queen
1809 East Southeast Loop 323, Tyler, TX
75701, United States

Hours

Reviews

4.2
857 reviews
5 stars
492
4 stars
184
3 stars
73
2 stars
34
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting individual employees who provided exceptional service.

Food Consistency

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food quality, and preparation issues.

Cleanliness

Several reviews noted that the establishment was clean, but there were also reports of dirty conditions and unsanitary practices.

Customer Experience

Overall, customers appreciated the comforting atmosphere and quick service, although some had negative experiences with specific staff members.

Order Accuracy

There were multiple instances of incorrect orders and missing items, leading to dissatisfaction among several customers.
  • SK
    Smith Karan
    Nov 3, 2025
    4.0
    Dairy Queen never misses! I stopped by the other day and everything was just perfect — the ice cream was super creamy, and my Blizzard was mixed perfectly (lots of toppings in every bite!). The staff were really friendly and seemed to actually enjoy what they do, which makes the whole experience even better. It’s one of those places that just feels comforting — whether you’re grabbing a quick cone, a Blizzard, or even some fries and a burger, you know it’s going to hit the spot. Definitely my go-to place when I want a little treat.
  • DM
    Doug McCoy
    Oct 29, 2025
    5.0
    Always clean and great customer service.
  • BM
    Bettye Mitchell
    Oct 21, 2025
    5.0
    Excellent service Laurie and Ann Always so warm, friendly, helpful provide great customer service. Love Taco Tuesday. Thank you!
  • JR
    Jessica Rigney
    Oct 19, 2025
    5.0
    The food was very quick and 100% accurate and flavorful. The workers here also made this experience one of the best fast food experiences I've ever had. The man that works here was super funny, super helpful, very attentive, and extremely respectful. The young lady that took our order was patient and kind. I loved how God was presented in the building with a Bible laying open for anyone seeking guidance or just a good refresh on scripture. Also including pennies with crossed cut through them. If I could give them 10 stars I would.
  • BS
    Betty Smith
    Sep 16, 2025
    1.0
    The employee of Dairy Queen didn’t want to give me extra taco sauce. So before I order the taco asking for extra taco sauce she said yes ok how bout get home and I don’t have it.I notice the same employee didn’t with me watching her with the other people like she have some nerve come in but know what I NEVER STEP IN DAIRY QUEEN AGAIN. RACISM IS STILL HERE IN TYLER,TEXAS 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾😡😤DON’T DESERVE NOT ONE STAR DAIRY QUEEN DESERVE 00000000000000000 NEED TO BE CLOSED DOWN………………………..
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Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Tyler, TX?

Dairy Queen is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday and Saturday from 7:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Where is Dairy Queen located in Tyler, Texas?

Dairy Queen is located at 1809 East Southeast Loop 323, Tyler, TX 75701, USA.