Brand Certified
Dairy Queen
4.1(1187 reviews)
Certified by Dairy Queen • Mar 01, 2026
Business Details
11972 U.S. Hwy 271, Tyler, TX
75708-3146, United States
Certified by Dairy Queen • Mar 01, 2026
(903) 877-3337
Certified by Dairy Queen • Mar 01, 2026
https://www.dairyqueen.com/en-us/locations/tx/tyler/11972-hwy-271/42867/
Certified by Dairy Queen • Mar 01, 2026
About
Certified by Dairy Queen • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopBurger Joint
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Dairy Queen • Mar 01, 2026
Hours
Certified by Dairy Queen • Mar 01, 2026
Reviews
4.1
1,187 reviews
5 stars
631
4 stars
286
3 stars
142
2 stars
50
1 star
78
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported consistent issues with incorrect orders, leading to frustration and inconvenience.
Service Quality
While some reviews praised friendly and quick service, others highlighted rude interactions and poor customer service from staff and management.
Food Quality
Feedback on food quality was mixed, with some enjoying the ice cream and specific menu items, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported it looked unkempt.
Value for Money
Several customers expressed concerns about high prices relative to the quality and portion sizes of the food.
- ALAngie Lane5 days ago5.0One of the last places to get good blizzards in east Texas. I’ll be so sad if they ever go OOB!
- EMEvva McKenzieJan 30, 20263.0They don't pay attention to what you are asking for and just create their own menu as you go.
- EFemma forresterJan 14, 20261.0I work near this dairy queen and go there at least once a week. No matter what i order there is always something wrong with it. A couple weeks ago i received something totally different from what i ordered. it is really inconvenient wasting my time going there when my order is never correct.
- KJkeely johnsonJan 14, 20261.0my coworker and i come to this dairy queen a lot on our lunch breaks, and almost every time our order is wrong. on my most recent visit, i had to come back through the window because my order wasn’t correct. they did remake it, but they didn’t even clarify what my actual order was before remaking it. it’s just frustrating because we come here so often and are usually on a time limit for lunch. mistakes happen, but when it’s this consistent, it gets really annoying.
- NCNancy ClaytorDec 29, 20255.0Service was very quick and food was best I have had
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Tyler, TX?
Dairy Queen is located at 11972 U.S. Hwy 271, Tyler, TX 75708-3146.
What are the operating hours of Dairy Queen in Tyler?
Dairy Queen is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday and Saturday from 7:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Dairy Queen location offer drive-through and takeout?
Yes, this Dairy Queen location has a drive-through and offers takeout service.
Can I order food for delivery or curbside pickup at this Dairy Queen?
Yes, Dairy Queen in Tyler offers both delivery and curbside pickup options.
Is Dairy Queen in Tyler child-friendly and accessible for wheelchairs?
Yes, Dairy Queen welcomes children, has a children's menu, high chairs, wheelchair-accessible entrance, parking, seating, and restrooms.
Does this Dairy Queen serve coffee and offer breakfast options?
Yes, this location serves coffee and offers breakfast, lunch, and dinner options.
Is there outdoor seating available at this Dairy Queen?
Yes, there is outdoor seating available at this Dairy Queen location.
Are there any hospitals or medical centers near Dairy Queen in Tyler?
Yes, nearby medical facilities include UT Health North Campus Tyler, UT Health East Texas Physicians North Campus Tyler - Occupational Medicine, UT Health East Texas Cosmetic Surgery Center - North Campus Tyler, and University Of Texas Health Science Center At Tyler: Emergency Room.
What other dining options are close to Dairy Queen on U.S. Hwy 271?
Nearby dining options include Road Island Grill, a bar and grill restaurant serving American and barbecue cuisine, and the Shell station which also has a restaurant.
What nearby stores or services might be convenient for Dairy Queen customers?
Customers can visit nearby stores like Dollar General, Family Dollar, and Western Union for shopping and money transfer services before or after their Dairy Queen visit.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website