Dairy Queen

4.3
1109 reviews

About

Fast Food RestaurantIce Cream ShopRestaurantBurger Joint

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
416 South Southeast Loop 323, Tyler, TX
75702-8646, United States

Hours

Reviews

4.3
1,109 reviews
5 stars
673
4 stars
227
3 stars
111
2 stars
36
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reported negative experiences with rude service and order mistakes.

Food Quality

Customers had mixed reviews about food quality, with some enjoying their meals while others complained about incorrect orders and stale items.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Speed of Service

Some customers experienced long wait times for their orders, particularly during busy periods.
  • DC
    Damien Crews
    3 days ago
    1.0
    Worst DQ ever. Sat in drive thru for 15 minutes just to never get my order taken. Said hello multiple times n never got a response
  • RM
    R Merritt
    Jan 5, 2026
    5.0
    Great helpful staff clean restaurant
  • T0
    TuxDude 00
    Jan 3, 2026
    5.0
    Great people, nice and clean inside. Can’t ask for more
  • NS
    Natasha Smith
    Jan 3, 2026
    2.0
    The food is normally good but everytime i come here i have to pull forward and wait on food. They always give me my blizzard first and they melt very fast. I would prefer to get my blizzard made last if i have to pull forward on food. They always forget something you’ve ordered as well and i end up having to go back in to tell them.
  • CM
    Cherish Moreno
    Dec 12, 2025
    1.0
    I usually enjoy coming to this Dairy Queen, but my recent visit was really disappointing. My order was made incorrectly multiple times, and when I politely asked for it to be fixed, I was met with attitude instead of help. What made it even worse was seeing the cook in the back being very rude to the girl working in the front. The whole environment felt unprofessional and uncomfortable. I wasn’t rude at all — I just wanted my order made correctly — but the way everything was handled was really frustrating. I hope the management looks into this, because this visit was definitely not up to the Dairy Queen standard.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Tyler, TX?

Dairy Queen in Tyler is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Does Dairy Queen in Tyler offer breakfast and dinner options?

Yes, Dairy Queen serves breakfast, lunch, and dinner at this location.