Feedback on customer service is mixed; while many praised the friendly and helpful staff, several customers reported negative experiences with rude employees and poor handling of complaints.
Food Quality
Food quality received varied reviews; some customers enjoyed fresh and delicious meals, while others complained about stale items and incorrect orders.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect food preparation, leading to customer dissatisfaction.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Speed of Service
Service speed is inconsistent; while some customers experienced quick service, others reported long wait times for their orders.
TT
Texan51
Nov 8, 2025
1.0
Worst experience here so far. Ordered large fries and my daughter had for fries in her medium than I did. Also orders onion rings and they came out in one piece and the bottom of the carton was full of grease.
AA
amanda
Nov 6, 2025
1.0
They messed up my order 2 days in a row. I won't order here again. When I called up there the employee immediately got smart with me, gave me attitude. I wasn't even even being rude at first, but I definitely got that way. They did it on purpose. Anarchist have no place here.
SD
Shirley Daugherty
Nov 3, 2025
5.0
Young lady very helpful in setting Dairy Queen app
OH
Oscar H
Oct 31, 2025
5.0
Awsome work guys
RR
Ruby
Oct 21, 2025
5.0
Good qualities and good peoples at this restaurant
What are the operating hours of Dairy Queen in Tyler, TX?
Dairy Queen in Tyler is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Dairy Queen in Tyler offer breakfast and dinner options?
Yes, Dairy Queen serves breakfast, lunch, and dinner at this location.
Is there seating available inside and outside at this Dairy Queen location?
Yes, the Dairy Queen has both indoor and outdoor seating available.
Can I place an order online for pickup at Dairy Queen Tyler?
Yes, you can order online for pickup through their dedicated order URL.
Does this Dairy Queen have drive-thru and curbside pickup services?
Yes, this location offers both drive-thru and curbside pickup services for customer convenience.
Is Dairy Queen Tyler wheelchair accessible?
Yes, the location features wheelchair-accessible entrance, parking, seating, and restrooms.
Does Dairy Queen Tyler welcome families and children?
Yes, Dairy Queen welcomes families and children and offers a children's menu and high chairs.
Which nearby locations could I visit before or after dining at Dairy Queen Tyler?
Nearby places include Walmart for groceries, Starbucks for additional coffee options, and Raising Cane's for more fast food choices.
Are there any nearby medical or urgent care facilities close to Dairy Queen Tyler?
Yes, Integrity Urgent Care - Tyler East, a medical center and emergency care provider, is close by.
What convenient stores and gas stations are near Dairy Queen Tyler for quick stops?
Nearby convenient stores and gas stations include Valero and 7-Eleven, perfect for quick fuel or snack stops.