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Dairy Queen

4.3
(1110 reviews)

Business Details

(903) 630-6448

About

Fast Food RestaurantIce Cream ShopRestaurantBurger Joint

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
416 South Southeast Loop 323, Tyler, TX
75702-8646, United States

Hours

Reviews

4.3
1,110 reviews
5 stars
674
4 stars
227
3 stars
111
2 stars
36
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others received complaints for rudeness and poor attitude.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals, while others reported issues with incorrect orders, stale items, and poorly made Blizzards.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
  • DC
    Damien Crews
    Jan 9, 2026
    1.0
    Worst DQ ever. Sat in drive thru for 15 minutes just to never get my order taken. Said hello multiple times n never got a response
  • RM
    R Merritt
    Jan 5, 2026
    5.0
    Great helpful staff clean restaurant
  • T0
    TuxDude 00
    Jan 3, 2026
    5.0
    Great people, nice and clean inside. Can’t ask for more
  • NS
    Natasha Smith
    Jan 3, 2026
    2.0
    The food is normally good but everytime i come here i have to pull forward and wait on food. They always give me my blizzard first and they melt very fast. I would prefer to get my blizzard made last if i have to pull forward on food. They always forget something you’ve ordered as well and i end up having to go back in to tell them.
  • CM
    Cherish Moreno
    Dec 12, 2025
    1.0
    I usually enjoy coming to this Dairy Queen, but my recent visit was really disappointing. My order was made incorrectly multiple times, and when I politely asked for it to be fixed, I was met with attitude instead of help. What made it even worse was seeing the cook in the back being very rude to the girl working in the front. The whole environment felt unprofessional and uncomfortable. I wasn’t rude at all — I just wanted my order made correctly — but the way everything was handled was really frustrating. I hope the management looks into this, because this visit was definitely not up to the Dairy Queen standard.

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