While many customers praised the friendly and helpful staff, several reported negative experiences with rude service and order mistakes.
Food Quality
Customers had mixed reviews about food quality, with some enjoying their meals while others complained about incorrect orders and stale items.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Speed of Service
Some customers experienced long wait times for their orders, particularly during busy periods.
DC
Damien Crews
3 days ago
1.0
Worst DQ ever. Sat in drive thru for 15 minutes just to never get my order taken. Said hello multiple times n never got a response
RM
R Merritt
Jan 5, 2026
5.0
Great helpful staff clean restaurant
T0
TuxDude 00
Jan 3, 2026
5.0
Great people, nice and clean inside. Can’t ask for more
NS
Natasha Smith
Jan 3, 2026
2.0
The food is normally good but everytime i come here i have to pull forward and wait on food. They always give me my blizzard first and they melt very fast. I would prefer to get my blizzard made last if i have to pull forward on food. They always forget something you’ve ordered as well and i end up having to go back in to tell them.
CM
Cherish Moreno
Dec 12, 2025
1.0
I usually enjoy coming to this Dairy Queen, but my recent visit was really disappointing. My order was made incorrectly multiple times, and when I politely asked for it to be fixed, I was met with attitude instead of help. What made it even worse was seeing the cook in the back being very rude to the girl working in the front. The whole environment felt unprofessional and uncomfortable.
I wasn’t rude at all — I just wanted my order made correctly — but the way everything was handled was really frustrating. I hope the management looks into this, because this visit was definitely not up to the Dairy Queen standard.
What are the operating hours of Dairy Queen in Tyler, TX?
Dairy Queen in Tyler is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Dairy Queen in Tyler offer breakfast and dinner options?
Yes, Dairy Queen serves breakfast, lunch, and dinner at this location.
Is there seating available inside and outside at this Dairy Queen location?
Yes, the Dairy Queen has both indoor and outdoor seating available.
Can I place an order online for pickup at Dairy Queen Tyler?
Yes, you can order online for pickup through their dedicated order URL.
Does this Dairy Queen have drive-thru and curbside pickup services?
Yes, this location offers both drive-thru and curbside pickup services for customer convenience.
Is Dairy Queen Tyler wheelchair accessible?
Yes, the location features wheelchair-accessible entrance, parking, seating, and restrooms.
Does Dairy Queen Tyler welcome families and children?
Yes, Dairy Queen welcomes families and children and offers a children's menu and high chairs.
Which nearby locations could I visit before or after dining at Dairy Queen Tyler?
Nearby places include Walmart for groceries, Starbucks for additional coffee options, and Raising Cane's for more fast food choices.
Are there any nearby medical or urgent care facilities close to Dairy Queen Tyler?
Yes, Integrity Urgent Care - Tyler East, a medical center and emergency care provider, is close by.
What convenient stores and gas stations are near Dairy Queen Tyler for quick stops?
Nearby convenient stores and gas stations include Valero and 7-Eleven, perfect for quick fuel or snack stops.