Dairy Queen

4.1
1201 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopBurger Joint

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Dairy Queen
3250 West Gentry Parkway, Tyler, TX
75702, United States

Hours

Reviews

4.1
1,201 reviews
5 stars
629
4 stars
295
3 stars
130
2 stars
34
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying their meals while others experienced issues like undercooked or old food.

Service Experience

Service quality varied significantly; some customers praised friendly staff, while others reported rude behavior and poor customer service.

Cleanliness

The establishment was generally noted for being clean, with some customers appreciating the cleanliness of the dining area.

Speed of Service

Many reviews highlighted quick service, especially in the drive-thru, although there were instances of long wait times reported.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
  • SS
    Samantha Stoner
    Oct 28, 2025
    5.0
    So good! I had never tried their food before(just ice cream) and I was pleasantly surprised! The guy in the back, Cody, made an excellent and beautiful burger! I'm now a DQ fan!
  • BH
    Betty Hall
    Oct 26, 2025
    5.0
    Had to get brunch
  • LA
    Leia Adams
    Sep 23, 2025
    5.0
    Always great food and great service.
  • CG
    Celeste Graeff
    Sep 19, 2025
    1.0
    Made to wait for around 15 minutes while they had to remake our food after they gave it to someone else because we parked in a dfferent lane than our recipt indicated ( which we didn't figure out until the very end of the process). It's a broken process if it's this fragile.
  • AG
    Amanda Grant
    Sep 7, 2025
    1.0
    This food establishment is horrible they do not believe in accommodating to service.Dogs when a service dog barks because they are a diabetic dog or a seizure dog that is their job to bark and let someone know there's something wrong i will never eat at this location or refer anyone I know to eat here

Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen at 3250 West Gentry Parkway, Tyler, TX?

Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.

Does Dairy Queen Tyler offer drive-through service?

Yes, this Dairy Queen location has a drive-through for convenient ordering and pickup.