Chipotle Mexican Grill

3.6
1137 reviews
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Business Details

4751 S Broadway Ave, Tyler, TX
75703, United States
(903) 534-6266
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Tyler is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4751 S Broadway Ave, Tyler, TX
75703, United States

Hours

Reviews

3.6
1,137 reviews
5 stars
503
4 stars
238
3 stars
107
2 stars
59
1 star
230

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, small meat portions, and stale ingredients.

Cleanliness

The restaurant was consistently described as dirty, with unclean tables, floors, and food prep areas, leading to a negative dining experience.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.

Portion Sizes

Numerous customers expressed dissatisfaction with the portion sizes, often feeling they received less than expected for the price paid.

Overall Experience

While some customers enjoyed the food, many expressed frustration with their overall experience, citing a combination of food quality, cleanliness, and service issues.
  • NP
    Nicole Pritchard
    5 days ago
    5.0
    This is the first time I've eaten here. I had a bowl with carne asada,white rice, black beans, fajita veg, sour cream, tomatoes and cheese. So flavorful! 10 out of 10!
  • JD
    Jeannie Dorsey
    6 days ago
    5.0
    Great food. This location was very busy, but the wait was negligible. Staff kind. I recommend this restaurant.
  • SB
    Sheldon Burquist
    Nov 15, 2025
    4.0
    Ordered in the app for pickup to go. Ordered the high protein bowl and chips and guacamole. Order was ready on time. The food all tasted good.
  • GW
    Graham Winchester
    Nov 12, 2025
    1.0
    Was trying to pick up a mobile order for a friend. I asked if this was the pick up area because I saw a bunch of orders sitting on the counter, and the employee looked at me with disgust and walked away saying she was busy. Really wild response to a yes or no question. I think she thought I was a door dasher or something? Not okay either way. I’ve worked food service for 5 years and I get being busy or it being hectic but I’ve never been treated with that level of contempt.
  • AJ
    Anthony Jones
    Nov 11, 2025
    2.0
    What happened to the nice customer service and cleanliness? I don’t remember chipotle being like this.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Tyler, TX?

Chipotle Mexican Grill in Tyler is open every day from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Tyler?

It is located at 4751 S Broadway Ave, in the Smith area, in front of the Sears parking lot and across the street from Macy's, sharing a building with AT&T.