Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Cumberland Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
189 reviews
5 stars
70
4 stars
20
3 stars
13
2 stars
15
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty, with unclean tables and trash overflowing.
Food Quality
There were numerous complaints about food quality, including small portions, stale chips, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff and long wait times for orders.
Pricing
Customers frequently mentioned that the prices were too high for the quality and quantity of food received.
- LKLance Kim3 days ago1.0I normally don't review, but I had to give a 1 star for this because lately they've been making the food way too salty. My wife and I can't eat it, and my wife likes alot of salt, so that just shows how much salt they're putting in the food. I will change this review once they stop over saltifying their food.
- AMAlbert Mendoza4 days ago5.0People who work there are berry friendly, because they can see your appearance and comunícate with you in both languages. That it is a great service 👏 👍 👌
- LBlibby bentonDec 24, 20253.0Too crowded, got overcharged but they did fix it. Prices are very high for what the food is.
- PCPeyton CormierDec 16, 20251.0I ordered a steak burrito with queso and instead got a bowl absolutely drowning in sour cream with 4 pieces of meat in it. Not what I ordered, not what I wanted, and it ruined the meal. Try to call just got a robot. Very disappointing experience.
- LClashonda cunninghamDec 7, 20251.0This place was completely dirty! Had food all over the floors the counter where the register was just pure nasty! There was hardly no food cooked they were actually cooking when I walked in. Asked for veggies and I could see it was completely empty! Yet the server continued trying to scrape the last 2 bell pepper slices and put on my bowl. I immediately said I hope you have more back there and not going to give me that like that he then says yes while the cook making the meats rolled her eyes then to make matters worse he charges my card for over $50! I had already paid with tap then he says oh can you do it again I said I already paid he says the register froze up but I have 2 charges that he did using my card at the same time and I only got 2 bowls. I buy form the other location all the time so I am definitely sure on how much 2 bowls are! I will be reporting this store the the health dept and any other department for their uncleanliness and misuse of customers money and credit cards! Demanded a return on the entire transaction because the food was disgusting.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cumberland Park serve?
Chipotle Cumberland Park serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Tyler, TX?
Chipotle Mexican Grill at 8916 S Broadway Ave is open every day from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Cumberland Park?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle offer a rewards program for customers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses only 53 real ingredients and follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
Where is Chipotle Cumberland Park located?
It is located at 8916 S Broadway Ave, in the Smith area of Tyler, TX, 75703, United States.
Are there any clothing stores near Chipotle Cumberland Park?
Yes, nearby clothing stores include Carhartt and Versona, both offering men's and women's fashion items.
What other dining options are near Chipotle Cumberland Park?
Nearby dining options include Whataburger (burger restaurant), Piada Italian Street Food, Abuelo's Mexican Restaurant, Menchie's Frozen Yogurt, Cava (Mediterranean), and Crumbl - Tyler (desserts).
Are there health and wellness stores close to Chipotle Cumberland Park?
Yes, The Vitamin Shoppe and The Vitamin Shoppe health food store are nearby, offering vitamins, supplements, and holistic products.
Is there a place nearby where I can get a haircut or spa treatment after visiting Chipotle?
Yes, Sport Clips Haircuts of Tyler - Cumberland Park offers haircuts, European Wax Center and Allure Nail & Spa provide waxing and hair removal, and Hand and Stone Massage and Facial Spa offers massage and facial services nearby.