Chipotle Cumberland Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including small portions, stale chips, and poorly prepared items.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing trash bins, and unsanitary conditions.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and mistakes with orders.
Inconsistency
There were numerous mentions of inconsistent experiences, with some customers enjoying their meals while others faced significant issues.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes received.
MS
Marie Smith
6 days ago
1.0
I Love Eating At Chipotle but this is the worst Chipotle ever!
I Have Been To This Location At Least 3 Times In The Last 3 Years And Everytime I Have Been Disappointed
The Portions Are Super Small, Tables Are Always Dirty And Never Freshly Cooked Food. Twice It Was The Bottom Of The Pan (Meaning What Was Left Over) And One Of Those Times, I Just Walked Out.
SS
Samia Smith
Nov 6, 2025
5.0
These employees and managers are excellent. So is the food quality!! Always an amazing experience with smiling faces and service performers! Thank u Chipotle Cumberland!!!!
CB
Catie Boyd
Nov 4, 2025
5.0
The food is great, but this location is always so dirty inside!
EG
Emily Gonzalez
Sep 30, 2025
1.0
I got burnt chicken on my chicken burrito was the most disgusting thing ever for them to be greedy about their portions? Yeah, absolutely not
BM
Brenden Mattox
Sep 13, 2025
2.0
This was my first experience at a Chipotle and its not great.
The inside was dirty. I mean all the tables, chairs and the soda fountain was needing a scrub.
The service was good. It took me and my wife 2 minutes to order us 2 bowls.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cumberland Park serve?
Chipotle Cumberland Park serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Tyler, TX?
Chipotle Mexican Grill at 8916 S Broadway Ave is open every day from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Cumberland Park?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle offer a rewards program for customers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses only 53 real ingredients and follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
Where is Chipotle Cumberland Park located?
It is located at 8916 S Broadway Ave, in the Smith area of Tyler, TX, 75703, United States.
Are there any clothing stores near Chipotle Cumberland Park?
Yes, nearby clothing stores include Carhartt and Versona, both offering men's and women's fashion items.
What other dining options are near Chipotle Cumberland Park?
Nearby dining options include Whataburger (burger restaurant), Piada Italian Street Food, Abuelo's Mexican Restaurant, Menchie's Frozen Yogurt, Cava (Mediterranean), and Crumbl - Tyler (desserts).
Are there health and wellness stores close to Chipotle Cumberland Park?
Yes, The Vitamin Shoppe and The Vitamin Shoppe health food store are nearby, offering vitamins, supplements, and holistic products.
Is there a place nearby where I can get a haircut or spa treatment after visiting Chipotle?
Yes, Sport Clips Haircuts of Tyler - Cumberland Park offers haircuts, European Wax Center and Allure Nail & Spa provide waxing and hair removal, and Hand and Stone Massage and Facial Spa offers massage and facial services nearby.