There’s a Buffalo Wild Wings near you at 7916A South Broadway, Tyler, TX. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Customers frequently reported slow service, unprofessional staff behavior, and a lack of attentiveness, leading to negative dining experiences.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or poorly prepared dishes, with specific mentions of wings being dry or lacking sauce.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables, unpleasant odors, and unkempt restrooms, which detracted from the overall experience.
Staff Performance
Certain staff members, like Greg and Addison, received high praise for their service, but overall, there were complaints about staff being overwhelmed or untrained.
Management Issues
Several reviews indicated a lack of visible management presence and poor oversight, contributing to the overall decline in service and cleanliness.
GS
Gabe Spencer
Feb 18, 2026
1.0
I’m honestly not sure how this Buffalo Wild Wings location in Tyler, Texas has managed to stay in business all these years — or why I keep giving it another chance. Unfortunately, every time I sit down, I can count on the service being extremely slow. The food itself can be decent, but the consistently poor and sluggish service really takes away from the experience. If they could address and improve the speed and attentiveness of their staff, this place could actually be enjoyable.
SA
Shawntel Alvarado
Feb 4, 2026
5.0
Love this Buffalo Wild Wings. Food and service is always on point, happy hour at 3pm and it is never packed or crowded. Great place to go when you're craving something fried, crunchy and salty without the typical drive thru and without breaking the bank. Fried pickles and chili nachos are my favs!
TP
Tracie Pearson
Jan 29, 2026
5.0
Food is great, but Greg, bartender, is fantastic! He always remembers what you want, is very friendly, him combined with the food makes this our number 1 go to
BW
Brianna Walters
Jan 20, 2026
2.0
Service was a little slow. I took my toddler to the restroom—she had just woken up from a car nap and was a bit cranky. While I was in there, I felt uncomfortable being watched by the waitress who was doing her hair and makeup.
When we came out of the stall, she asked “everything okay?” in a way that felt unnecessary and intrusive. On top of that, her personal items were left around the sink, and I had to reach over them just to wash my hands.
Overall, the situation felt rude and awkward. Some basic courtesy and professionalism would go a long way.
There were many tables that could have used refreshers as the waiters and waitresses were just grouped up having basic conversation. They would sit in a booth on their phone. They could be cleaning something??
The restaurant could use a good tune up, as the booths are falling apart. Employees need updating too.
AR
Amairani Rojas
Jan 20, 2026
1.0
Every time we come, food is slow. Customer service is about a 3/10. We tried to order happy hour and they purposefully took forever and kept coming up with excuses. I love buffalo wild wings but i avoid this location at all costs. Iv been here several times and it’s always a 4/10. No manager in sight ever.