Arby's

3.9
1356 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4006 South Broadway, Tyler, TX
75701, United States

Hours

Reviews

3.9
1,356 reviews
5 stars
628
4 stars
318
3 stars
182
2 stars
75
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others reported issues with cold or poorly prepared items.

Service Speed

Service speed is inconsistent, with many customers experiencing long wait times, especially in the drive-thru.

Customer Service

Customer service quality varies; some staff are praised for friendliness, while others are noted for rudeness or inattentiveness.

Cleanliness

Cleanliness of the dining area has been a concern, with reports of dirty tables and unkempt facilities.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • AQ
    Anthony Quesada
    1 day ago
    5.0
    Susan was great, her energy, personality, kindness. Made you feel at home, feel welcomed. Thank you
  • SL
    Stacy Lujan
    Jan 3, 2026
    5.0
    Always awesome Arbys!
  • BW
    brian whaley
    Dec 31, 2025
    4.0
    Fair prices to
  • JD
    Jax Daigle
    Dec 14, 2025
    5.0
    Cheddar mac & cheese is bussin
  • MB
    michael bridenstine
    Nov 13, 2025
    1.0
    This is two times I have been given the wrong food in a row now. It’s dark and I thought I checked well enough but I didn’t. After a 1 hour round trip to get it fixed I can get my money back or have it remade. Am I asking too much to get reimbursed and get my food remade?