Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,002 reviews
5 stars
327
4 stars
154
3 stars
141
2 stars
78
1 star
302
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers experiencing rude behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and poorly maintained equipment.
Management Issues
Customers expressed concerns about poor management and staffing, suggesting a need for better training and oversight.
- KJKeandra JohnsonNov 15, 20251.0The service at this location is very slow. I usually order ahead to beat the line but tonight I still waited in line for 20 minutes after ordering online. There was a line of people waiting for orders or to get incorrect orders remade. Needless to say, I never received my order due to a long wait time and just went to Subway.
- LALogan ArrowoodNov 14, 20251.0This gotta be the worlds slowest drive thru line lol Update: 30mins. Wild.
- LMLeti MottNov 12, 20253.0Order took to long,and they still had backed up orders. And then we ordered deserts but they were. Our of certain deserts
- MMMikeyNov 5, 20251.0Overall probably one of the worst McDonald's I've ever been to. Literally ordered and paid for my food on the app, only to go inside and find out there's nobody working.. all the employees took a break at the same time. When I did get my food it tasted like it was cooked an hour before. I have seen slow McDonald's but this one here wins the prize.
- JMJulian MorenoOct 26, 20251.0Simple order: two double cheeseburgers with only ketchup, four piece nuggets, small fry, medium Coke, Big Mac, and a McChicken. So why did I get three small fries, one plain double cheeseburger, one double cheeseburger all the way, and two four pieces? The one thing they got right was the McChicken. But then they forgot the Big Mac which took roughly 20 minutes to make by the way. And my coke was diluted from all the ice because of how long it was sitting there. I'd say I roughly spent 35 minutes in the drive-thru. I don't know what they're doing in there, but they NEED to pick their game up.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1610 Cotton Gin Rd, Troy, TX?
McDonald's is open from 5:00 AM to midnight Monday through Thursday, until 4:00 AM on Friday, and 24 hours on Saturday and Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 11:00 PM Monday and Tuesday, and 24 hours from Wednesday through Sunday.
Does this McDonald's location offer drive-thru services?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday, until 4:00 AM on Friday, and 24 hours on Saturday and Sunday.
What methods of payment are accepted at McDonald's 1610 Cotton Gin Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food for delivery or pickup from McDonald's?
You can order delivery or curbside pickup through the McDonald's App or via the online ordering link https://mcdonalds.smart.link/8yxh9x028.
What services does McDonald's at this location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Love's Travel Stop for fuel and convenience, Subway for another sandwich option, and Woodall Warrior Training gym for fitness activities.
How can nearby Love's Travel Stop complement my visit to McDonald's?
You can fuel up your vehicle or shop for convenience items at Love's Travel Stop nearby before or after your meal at McDonald's.
What other fast food options are near McDonald's on Cotton Gin Rd?
Subway, a sandwich shop and fast food restaurant, is nearby if you're looking for additional dining choices.
Are there automotive services near McDonald's at this location?
Yes, several automotive services are nearby including Love's Truck Care, CAT Scale gas station, and Speedco Truck Lube and Tires for vehicle maintenance needs.