Brand Certified
McDonald's
3.1(1030 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1610 Cotton Gin Rd, Troy, TX
76579, United States
Certified by McDonald's • Mar 01, 2026
(254) 938-2584
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,030 reviews
5 stars
331
4 stars
157
3 stars
144
2 stars
80
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Feedback indicated a mix of helpful and rude staff, with some customers experiencing unprofessional behavior.
Cleanliness
While some customers noted cleanliness in the store, others reported dirty dining areas and sticky tables.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganization and customer dissatisfaction.
- DDDrifter4 days ago1.0Ordered sandwich with xtra ketchup.. 2 pumps...not ruining the sandwich by drowning it in ketchup...
- JMJordan MOOD1E4 days ago1.0Ordered a big mac they forgot to put a meat patties on the top layer. I brought it back to let know. They the lift the bottom half of the burger and said they putt two patties at the bottom. So the top half is just bread and big mac sauce.Lol I am being a little picky but they did not offer to remake or apologize. I had to take off half the burger 🍔 and eat that way. Point of the matter is if I spen my money on something I expect done right. Or just done come to McDonald's. Itll another year before I come again. Also the 🍟 were cold and stiff
- JSJashandeep Singh5 days ago1.0Worst experience very slow service
- ETEmmiloulily TalafuseFeb 7, 20261.0Fries was cold they got my order wrong I ordered online they put diced onions on my Big Mac and my order said no lettuce and no onions and hardly any sauce on my Big Mac
- JJJET_LAGGGFeb 4, 20261.0Worst service ever , waited 15 min and never fulfilled my order
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1610 Cotton Gin Rd, Troy, TX?
McDonald's is open from 5:00 AM to midnight Monday through Thursday, until 4:00 AM on Friday, and 24 hours on Saturday and Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 11:00 PM Monday and Tuesday, and 24 hours from Wednesday through Sunday.
Does this McDonald's location offer drive-thru services?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday, until 4:00 AM on Friday, and 24 hours on Saturday and Sunday.
What methods of payment are accepted at McDonald's 1610 Cotton Gin Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food for delivery or pickup from McDonald's?
You can order delivery or curbside pickup through the McDonald's App or via the online ordering link https://mcdonalds.smart.link/8yxh9x028.
What services does McDonald's at this location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Love's Travel Stop for fuel and convenience, Subway for another sandwich option, and Woodall Warrior Training gym for fitness activities.
How can nearby Love's Travel Stop complement my visit to McDonald's?
You can fuel up your vehicle or shop for convenience items at Love's Travel Stop nearby before or after your meal at McDonald's.
What other fast food options are near McDonald's on Cotton Gin Rd?
Subway, a sandwich shop and fast food restaurant, is nearby if you're looking for additional dining choices.
Are there automotive services near McDonald's at this location?
Yes, several automotive services are nearby including Love's Truck Care, CAT Scale gas station, and Speedco Truck Lube and Tires for vehicle maintenance needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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