Numerous customers reported long wait times and poor service, with some experiencing rude interactions from staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food on certain occasions.
MM
Marcos Martinez
Oct 19, 2025
4.0
Long wait for food
LT
landoncarz and trainz
Sep 12, 2025
5.0
was on tennis tournament trip, gotta fun, stopped here after and got bur bur and fries 🍟
MB
Mandi Brister
Jul 8, 2025
1.0
We have lived in Troup for several years and have had good experiences in the past. However, the past two visits have been terrible. Tonight the kids and I went to get blizzards at 9:20pm and Malachi was the DQ worker operating the drive thru. He was extremely rude and clearly didn’t want to be there. We pulled up to the window and waited about 10 minutes before even being acknowledged. After taking our money, I was so frustrated and disappointed that I flagged a female worker down to get a refund. This is my first ever complaint and I would certainly want to know how my business is being run….Rob Beall.
Thanks,
Ben Brister
JW
Jaron Wise
Jul 7, 2025
1.0
I understand it’s fast food but paying over $7 for a “large” chilli cheese tater tot that looks like this is crazzyyyyy.
What type of food does Dairy Queen in Troup, TX specialize in?
Dairy Queen offers soft-serve ice cream and signature shakes along with classic burgers and fries.
What are the operating hours of Dairy Queen at 1203 West Duval Street?
Dairy Queen is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Where is Dairy Queen located in Troup, Texas?
It is located at 1203 West Duval Street, Troup, TX 75789, United States.
How can I place an order for pickup at this Dairy Queen location?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14660/.
Is there a way to get exclusive deals from this Dairy Queen location?
Yes, by downloading the DQ Texas App available at https://dqtexas.com/mobile-app/ you can access exclusive deals.
What is the contact phone number for the Dairy Queen in Troup, TX?
The main phone number is +1 903-842-3115.
Can I find financial services near Dairy Queen in Troup?
Yes, nearby financial services include Edward Jones - Financial Advisor: Gary L Abbott, Edward Jones, Edward Jones - Financial Advisor: Ben Phillips, Austin Bank, and Coin Cloud Bitcoin ATM.
Are there dining options close to Dairy Queen in Troup?
Nearby dining options include Pizza Shoppe, Sonic Drive-In, and Dairy Queen itself, offering diverse choices for a meal or snack.
Where can I do some quick shopping near this Dairy Queen?
Nearby stores include Dollar General for discount shopping, Brookshire's for groceries, Hometown Market for health foods, and several liquor stores such as AJ's Place, Fat Dog Beverages, and Oasis 110 Liquor.
Are there any community or health services near the Dairy Queen at 1203 West Duval Street?
Yes, nearby services include Troup Family Dental, New Creation Foundation for counseling and addiction treatment, Troup Fire Department Station 3, and The Clearview Church.