McDonald's

3.3
1453 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 S Robb St, Trinity, TX
75862, United States

Hours

Reviews

3.3
1,453 reviews
5 stars
463
4 stars
282
3 stars
275
2 stars
142
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Food quality was frequently criticized, with reports of cold, old, or incorrect orders.

Cleanliness

The establishment was noted for poor cleanliness, with multiple mentions of flies, dirty tables, and unsanitary conditions.

Customer Service

Customer service was described as rude and unprofessional, particularly from management, leading to a negative dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • GM
    Grant Metzger
    1 day ago
    1.0
    We ordered online, when we were roughly 5 minutes away, and didn't get the food for another 20 minutes. Also, there were flies everywhere, the floor had clearly not been mopped in a couple of days, and an employee was vaping outside
  • CK
    Charles King
    Nov 16, 2025
    1.0
    Do better McDonalds. Ordered curbside on the app. Checked in and after 15 min of waiting. I get out to go see what is up with my food. It had been waiting and just sitting there. The excuse was that there wasn't enough staff to take out curbside order. Guess what, as a customer, I don't care. Either bring out curbside orders in a timely manner or don't offer curbside. The lack of staff is your problem and not the customers. And this wasn't even during peak hours.
  • LP
    Lionel Palomares
    Nov 8, 2025
    5.0
    It's McDonald's what do you expect!
  • KR
    Katrice Roberts
    Nov 2, 2025
    5.0
    Just passing through and needed some nuggets. Staff was so friendly but that bathroom was a 1 star. Yuk! 😫 🤒 😷 It needs an upgrade and some bleach.
  • MW
    Madison Ward
    Oct 9, 2025
    1.0
    Never get your order right. You will be waiting 30 minutes no matter what you order and it will still be cold old or wrong by the time you get it. If you think ordering ahead will save you time.. wrong. You will still wait in the parking lot even if you order your food through the app wait 30 minutes then go to pick your food up it still won't be ready. This is the absolute worst place of business I have stepped foot in. $30 for attitude and wrong orders is insane. I'm convinced you could order a soda and still be asked to pull into a parking spot to wait and by the time you get said soda I just know it would be halfway melted and flat. Do better.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 505 S Robb St, Trinity, TX?

McDonald's at 505 S Robb St, Trinity, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru operating hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.