McDonald's

Reviews

• MW

  Mark Williams

  2 days ago
  5.0
  It make me upset to see negative reviews if you don't have nothing nice to say don't say anything at all. It's been time I stay in drive through line for a long time waiting on a doordash order. I wouldn't to say something negative but these guys work hard and try to give everyone that 5 star experience. All employees that work here keep up with the good work. You'll have hard busy days and I You'll have slow easy days. Regardless the day you're having, don't give up and thank very much for the 5 star service. I'm loving it
• RA

  Renee Ayala

  Mar 25, 2026
  1.0
  Wrong again wrong.Order again every time I go to this store.My order is wrong.It's always missing something.And they always get it wrong today.I spoke to manager Gloria, and she got it wrong too.She didn't understand what it told her. When I called her and told her to please give me my order.And I was willing to go back, and I don't live across the street, either.She blamed it on me. Right now, I don't care.If you train your staff more, I am never going to the store again.Neither is my family or my friends or my coworkers or anybody I meet.I will tell them how absolutely incompetent.They are at this store. It's too bad that I have to pick one star.Because this story deserves zero stars.
• DL

  Dominic Leabo

  Mar 18, 2026
  5.0
  I had an awesome experience at the McDonald’s in downtown Tomball. Manager Jenny absolutely stood out — she was kind, patient, and went above and beyond with customer service. She let me know upfront that my fries would take a couple extra minutes since they had just been dropped fresh, which I really appreciated. She even got my drink to me early while I waited. What impressed me the most was that she treated everyone that way, not just me — and this was during a rush with the line out the door. Despite how busy it was, she kept a great attitude and everything ran smoothly. Honestly, this is one of the best-run McDonald’s locations I’ve been to. Huge credit to Jenny and the team for setting the bar high.
• RW

  Ronald Whitt

  Mar 18, 2026
  4.0
  Everything was as expected, seating area was clean and the staff was pleasant.
• CR

  Charlotte Robinson

  Mar 7, 2026
  1.0
  This would have a been a good experience if natila would have greeted each guest in the same manner.Instead she only Greeted certain guest with a smile n a greeting.So more customer service skills instructions r needed @ this location.

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