Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tomball Subway® Restaurant at 24922 Tomball Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rudeness and lack of attention from staff.
Food Quality
Several reviews mentioned issues with food quality, including old ingredients and poorly made sandwiches.
Cleanliness
Customers expressed concerns about cleanliness, with reports of unsanitary conditions and expired items.
Staffing Issues
Frequent mentions of understaffing and inexperienced employees leading to long wait times and service delays.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and positive experiences.
MS
Makynna Solomon
6 days ago
1.0
This Subway sucks!! They are always out of everything!! And they can’t seem to hold on to a decent staff!! This location either needs to step up or get the hell out!
SC
Scott Christensen
Feb 18, 2026
3.0
It’s alright in this subway the music subway plays ishidious
TT
Tiffiny Tribbey (TNT)
Feb 5, 2026
4.0
It's seems like every time I come here there's one employee and it's their first day. Bless their hearts.
SL
Steph Lo
Jan 8, 2026
1.0
I placed an order through DoorDash so that I could pick it up. When I arrived, the female had her back turned and didn’t bother to greet me or even look back at me. So I told her I was there to pick up my DoorDash order and she looked at the order that was there on top of the counter and asked for my name, then said it’s ready you just need the drinks. Then she proceeded to walk away, while I stood there waiting for her to hand me the drinks, or tell me to get the drink myself. She didn’t bother saying anything until a few minutes later, while I stood there looking at her, then she started speaking to me in Spanish asking if I needed anything else, so I asked about the chips and the drinks that came with the order. She said to me very rudely in Spanish, “the chips are in the bag , I can’t tell you how to do your job, if you can’t do your job then you shouldn’t be doing it.” So I said to her that this is not my job this is my food that I’m picking up. Then she said “well the drinks are in the fridge you can get them yourself.”
This was my first time ever buying sandwiches from subway and to have a terrible first time experience, I will never buy from this place again. She was very rude, has zero customer service experience, and just assumed I knew what to do upon arrival without being greeted or guided on how to proceed with my order. I truly hope you guys find a replacement because she is not fit for any customer service role. She needs to watch how she talks to people, because she is going to end up doing that to the wrong one.
TB
Tara Byrd
Jan 7, 2026
1.0
I’ve given this subway multiple chances, and every time I leave frustrated and with a bad sandwich. Just paid $15 for a sandwich from the menu, with practically no meat and that I had to explain how to make every step. It’s literally on the menu.. On top of that it took over 20 minutes with there being only one person in front of me. I just don’t understand how it can be so bad..