Subway

3.0
169 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tomball Subway® Restaurant at 24230 Kuykendahl Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
24230 Kuykendahl Road, Tomball, TX
77389, United States

Hours

Reviews

3.0
169 reviews
5 stars
72
4 stars
9
3 stars
7
2 stars
5
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Customers reported issues with food quality, including stale ingredients and incorrect sandwich orders.

Management Issues

Feedback indicated poor management practices, including disorganization and lack of staff training, contributing to overall dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restroom, which detracted from the overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism.
  • NM
    Noel Mckenna
    Oct 20, 2025
    1.0
    The people here are so rude to and don’t care about anything and the food taste even worse. They need better training and better attitude
  • SP
    Short Pig
    Oct 17, 2025
    1.0
    I’m so sick of this place, Horrible service, Disgusting ill mannered employees, horrible food and the Mexican lady gives everybody dirty looks and talks back rudely. I asked her how her day was, she looked me up and down and said “good” and the food is nasty. This doesn’t even taste like subway and i dont understand why they just don’t shut this place down.
  • KV
    Kris Vee
    Sep 21, 2025
    1.0
    As someone who frequents subway quite often this was probably one of my worst experiences. Ordered two Philly sandwich meals of the day, and one tuna sandwich by itself. When it came to pay she( sunny)couldn’t figure out how to charge me correctly, I asked why she kept charging for a drink and chips when the $6.99 included chips and drinks. She stated this was how her manager showed her and she’s been there 4 months so she knows a little about what she’s doing. She claimed to almost have a nervous breakdown as people started to come in. Needless to say my food had been sitting there and she started to get louder and more rude because she didn’t know how to charge me correctly. She stated for $25 and you’re feeding three people that’s a good deal to me as she looked to the other customers. Like I didn’t want to pay for my food or something. I responded by telling her I’m not going to sit here and argue over a few dollars but she needed to charge me correctly. I told her I no longer wanted my food that had been sitting there and she said just to leave and not worry about paying. I insisted on paying but she walked away to call her manager. Never going back to this location!
  • RT
    Rebecca Turner
    Sep 12, 2025
    1.0
    Tried giving us discolored meat that was obviously bad from a cold-cold cut combo pre-rolled pack. When I asked to switch the meat out to turkey (before anything else was put on the sandwich) the gentleman said he was going to charge me double. I told him I didn’t want double meat just switch it out for good meat that wasn’t discolored, he refused to budge. I asked his coworker to look at it— thinking it was a language barrier issue. Still no understanding, so we walked out.
  • SS
    Supersim135
    Sep 8, 2025
    5.0
    Sedric was positive and professional! I recommend this restaurant to anyone who values excellent customer service

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Tomball?

The Subway restaurant is located at 24230 Kuykendahl Road, Suite 320, in the Spring Marketplace of Tomball, TX 77389.

What are the opening hours for this Subway location?

This Subway is open daily from 9:00 AM to 10:00 PM.