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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tomball, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 25411 Kuykendahl Road for the ultimate SONIC experience!
Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative overall experience.
Food Quality
Many reviews highlighted poor food quality, including burnt items, incorrect orders, and stale food.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like shakes and drinks.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having good experiences while others faced multiple issues.
JL
J Long
2 days ago
5.0
Always a quick trip through for that good ice and half and half Ice tea.. on a hot Texas 🔥 winter.. corn dogs are always a treat for the grandkiddos
AW
Amanda Wallace
Dec 27, 2025
1.0
Sat at the drive thru for 5 minutes waiting on tater tots. I was the only customer. Did not get my tater tots. Sonic used to be a great company. It has become a horrible company in the last 6 years. Their service and food are absolutely horrible.
CC
Crystal
Dec 16, 2025
2.0
Went tonight and got a double smashed burger meal. They didn't care much about their job this night I guess. It was just a bunch of meat pieces piled to one side of the burger crumbled to pieces.
BS
Barre Sanderson
Dec 13, 2025
3.0
The staff was friendly, but not terribly competent. They didn't read my order back to me, so I don't know if they didn't record my order correctly or didn't prepare it accordingly, but I didn't get what I ordered through the drive-thru, so I didn't notice until after I had left
KV
Kendra Veit
Nov 15, 2025
1.0
Charging extra for sauces with things like nuggets and mozzarella sticks is CRAZY, that should come free on the side. Plus the nuggets were completely burnt and gross. And before YOU (Sonic) comment your stupid “if you’d like to escalate this” why don’t you think about what your customers are actually saying and take the time to care for them.