Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tomball, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 25411 Kuykendahl Road for the ultimate SONIC experience!
Customers frequently reported slow service, with many waiting excessively long for their orders, even during non-peak hours.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing issues such as cold, burnt, or stale items.
Customer Service
Feedback indicated a lack of friendly service, with some staff displaying rude behavior and poor communication.
Pricing Issues
Several customers were frustrated with additional charges for sauces that were expected to be included with meals.
CW
Chris Williams
Feb 18, 2026
1.0
Why is it so impossible for sonic to get orders right? I add chili and cheese to tater tots and I just get cheese. Just ridiculous. Second time I’ve had to leave a review on sonic in the past few months.
NB
Nonya Business
Jan 15, 2026
2.0
The tots are ALWAYS soggy. The cheesesticks are luke warm and not stretchy. Usually my drink is right, but not always. The service is terribly slow, most likely why my food is soggy and just warm. The order takers sometimes have an attitude too.
After reading some of the other reviews, I must agree with them. They dont read orders back and charge for sauce that comes with the item.
JL
J Long
Jan 10, 2026
5.0
Always a quick trip through for that good ice and half and half Ice tea.. on a hot Texas 🔥 winter.. corn dogs are always a treat for the grandkiddos
AW
Amanda Wallace
Dec 27, 2025
1.0
Sat at the drive thru for 5 minutes waiting on tater tots. I was the only customer. Did not get my tater tots. Sonic used to be a great company. It has become a horrible company in the last 6 years. Their service and food are absolutely horrible.
CC
Crystal
Dec 16, 2025
2.0
Went tonight and got a double smashed burger meal. They didn't care much about their job this night I guess. It was just a bunch of meat pieces piled to one side of the burger crumbled to pieces.