McDonald's

3.5
201 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
22605 Sh 249, Tomball, TX
77375, United States

Hours

Reviews

3.5
201 reviews
5 stars
83
4 stars
36
3 stars
25
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and incorrect orders.

Food Temperature

Several customers noted that food was served cold or poorly prepared, impacting their overall experience.

Staff Attitude

Many reviews mentioned unfriendly or dismissive staff behavior, contributing to a negative dining experience.

Cleanliness

Some customers expressed concerns about cleanliness, particularly regarding the dining area and restrooms.

Order Accuracy

Multiple customers reported issues with incorrect orders and difficulties in resolving these problems.
  • JF
    Jim F.
    Dec 13, 2025
    3.0
    Did the drive by wo dow at this location. Service was pretty good & they were actually quick time thru the order process I think 2mins., however, I wanted to spoil the kids and let them try the Famous McDpnalds Holiday custard pies. Pies were cold unfortunately so it didn't give the kids the best experience. Don't remember seeing any time stickers placed on the pie box but still none the less we came to experience the holiday vibe and flavors McDonald's is so notorious for. Just was not quite able to give the kids the experience they were looking for. Staff was friendly so don't want to take it as a total L.
  • MP
    Maria jose Pérez perez
    Dec 6, 2025
    1.0
    I always go there and they provide terrible service. I just went and they were on the phone laughing among themselves and completely ignored me, even though they knew I was standing there.
  • AR
    Ava Robertson
    Aug 30, 2025
    1.0
    Cold food. Extremely rude employees. This place needs to be shut down.
  • CC
    Corbin
    Aug 14, 2025
    1.0
    You can really tell everyone here hates working!
  • SW
    shavone warren
    Jul 19, 2025
    1.0
    I ordered a #5 and ask the boy to repeat the order because didn’t act like he understood, he did not give a receipt he gave me the wrong order and they tried to charge me to correct what I already paid for and then just slammed my food down and walked away poor service, poor poor poor

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Tomball, TX?

McDonald's in Tomball, TX operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM daily, extending until midnight on Fridays and Saturdays.