McDonald's

3.5
2261 reviews
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Business Details

24421 Sh 249, Tomball, TX
77375, United States
(281) 430-3033
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24421 Sh 249, Tomball, TX
77375, United States

Hours

Reviews

3.5
2,261 reviews
5 stars
823
4 stars
462
3 stars
350
2 stars
181
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru and curbside pickup, with long wait times and orders taking too long to fulfill.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication leading to mistakes.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of assistance.

Language Barrier

Several customers experienced difficulties due to staff's limited English proficiency, leading to misunderstandings and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about stale or poorly prepared items, indicating inconsistency in food quality.
  • RH
    Rebecca H
    6 days ago
    4.0
    Great new mcdonalds to stop at just make sure you say you want a meal even though you give the meal number as they have only charged and given us the burger and soda vs the whole meal a few times. Also check before you leave for your sauce. Otherwise a great place to stop and get food. Usually the slushy machine works and havent heard them say the ice cream is down yet.
  • LS
    Lesley Spiehler
    Dec 28, 2025
    1.0
    Make sure to check your order before leaving the drive thru. Three times I have had missing items that was paid for. I told them what I ordered. The person looked in my bag , handed it to me and it still was missing my food.
  • CF
    Chase Flores
    Dec 27, 2025
    5.0
    This McDonald’s is a great place! They always pump out the food on time, and it’s consistently hot and fresh every visit. The staff is very friendly, welcoming, and keeps things moving smoothly even when it’s busy. Fast service, fresh food, and great customer care — can’t ask for much more. I’ll definitely keep coming back!
  • JC
    J Cardona
    Dec 21, 2025
    2.0
    Crazy how a humble beginning of McDonald’s turned into a franchise of marketing schemes and locations globally, but some of the lowest level service in modern history. SLOW service with backed up drive thru lines
  • KY
    Krissy York
    Dec 18, 2025
    2.0
    I asked for no onions on my double cheeseburger and made the stupid mistake of not asking for a receipt. Thinking it would be without onions, NOPE! It was filled with onions. I had to scrape them out. They were layered throughout. Only saving grace was the hot delicious fries!
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Tomball, TX?

McDonald's in Tomball, TX operates 24 hours a day, every day of the week.

Does the McDonald's at 24421 Sh 249 have a drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7.