McDonald's

3.5
2239 reviews
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Business Details

24421 Sh 249, Tomball, TX
77375, United States
(281) 430-3033
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24421 Sh 249, Tomball, TX
77375, United States

Hours

Reviews

3.5
2,239 reviews
5 stars
816
4 stars
457
3 stars
349
2 stars
180
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many customers reported issues with missing items and incorrect orders, leading to frustration and dissatisfaction.

Staff Communication

Several reviews mentioned language barriers and difficulty in understanding staff, which contributed to order errors.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and poorly prepared food.

Customer Experience

Mixed feedback on customer experience, with some praising individual staff members while others expressed disappointment in overall service.
  • JJ
    Joseph Jackson
    2 days ago
    4.0
    Pretty quick. Cleaning lady was on top of fixing the play area. My only complain is regarding the patrons. The establishment is good.
  • JD
    J. D
    Nov 13, 2025
    1.0
    Not one person in this restaurant could speaks English. Several customers struggled to communicate orders, including me. They completely messed my order up after finally getting it right at the register. Try communicating, you gave me the wrong order, to someone who doesn’t speak English. I had to use a translator to get a refund and complain to the manager. This is ridiculous. Never going back.
  • CC
    Carlos Callejas
    Nov 6, 2025
    1.0
    They ask all the time if I want to round up fo the kids I say no they still took my change no means no thay taking almost half of dolar out you McDonald's a has millions why are they taking money from customers if customers go to McDonald's is because they on a budget and yall taking the change 🤔
  • YY
    yea wit the yea
    Nov 5, 2025
    1.0
    Couldn’t order i was a ghost as always in a Hispanic only McDonald’s manager looked me in my face and helped every Hispanic around me
  • CP
    Cameron P
    Oct 28, 2025
    2.0
    I had an issue with the curbside order and had to go in which is fine, but they basically lost my order and I had to wait a while for it. When we got home, our 10 piece chicken nugget only had 6 in it. The woman at the counter was really nice though, and apologized for what happened, which is the only reason I didn’t give 1 star. I also was spoken to by another customer who said they lost her order too, and she had to wait even longer than me.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Tomball, TX?

McDonald's in Tomball, TX operates 24 hours a day, every day of the week.

Does the McDonald's at 24421 Sh 249 have a drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7.