McDonald's

3.8
1018 reviews
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Business Details

17902 FM 2920, Tomball, TX
77377, United States
(281) 255-0235
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
17902 FM 2920, Tomball, TX
77377, United States

Hours

Reviews

3.8
1,018 reviews
5 stars
457
4 stars
208
3 stars
173
2 stars
57
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru and curbside pickup, with wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly from management.

Cleanliness

Several customers noted that the restaurant was dirty, with specific complaints about the bathrooms and overall store condition.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with undercooked items and inconsistent quality.
  • NW
    Nettra Williams
    6 days ago
    4.0
    Location is now closed
  • SA
    Sasha A
    Oct 23, 2025
    1.0
    super slow, so many flies, very hot inside and the manager took my order and still got it wrong.
  • BV
    Brianna Voyles
    Sep 19, 2025
    1.0
    This place is so slow. Ordered two individual items. First I sat in line for 15 minutes and there was only one person in front of me. Then they had me wait in a parking space for another 10-15 minutes waiting for cookies. COOKIES. For heavens sake. Do better. Fast food shouldn’t take 30 minutes in a drive through.
  • JB
    John Baseke
    Sep 16, 2025
    2.0
    I'm fairly certain that this location is habitually understaffed. I've had some of the most obscene wait times here and do not bother using curbside because you will have at least 10 to 20 cars go through the drive-thru before you even get acknowledged... This has happened to me at least twice now, and on a previous occasion I ordered inside and was waiting 45 minutes before somebody realized my order ticket had been outstanding. 😑
  • MC
    Mike Clark
    Sep 15, 2025
    1.0
    Ignored my curbside order. Sat for 11 minutes. Pulled through the drive through. Worker ignored me, then turned and announced to another employee, hey it’s the curbside order. Other girl walks up and tries to act like she doesn’t speak English well. kept saying I don’t know. App wouldn’t let me cancel my order.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Tomball, TX is open daily from 5:30 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru is open every day from 5:30 AM to 11:00 PM.