McDonald's

3.6
698 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11355 FM 2920, Tomball, TX
77375, United States

Hours

Reviews

3.6
698 reviews
5 stars
306
4 stars
127
3 stars
101
2 stars
42
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and management level.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Cleanliness

While some customers noted cleanliness and a well-kept environment, others reported dirty tables and unsanitary conditions.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times and disorganization, while others praised quick service.
  • AO
    Angelo O
    Jan 3, 2026
    5.0
    Coffee!! Great quality.
  • WF
    Waterloo Fishing
    Dec 30, 2025
    3.0
    My experience would’ve been a lot better had a young fellow from the kitchen, not come to the front give five to a guy that was giving an interview and then tell him that he wasn’t gonna take my order as he made eye contact and walked off. This is the problem with who we’re hiring these days… if you don’t care .. I don’t either .. I won’t be coming back .. EVER “gang boy “needs to fired he wears a headset a will have recommended a dude with braids to be hired ..
  • JJ
    JimboSwan
    Dec 21, 2025
    1.0
    Unacceptable rude service in the drive-thru.
  • S
    Ángel Solis
    Nov 6, 2025
    1.0
    Pedí un Happy meal para mi hijo, porque ya tenía mucha hambre parece chiste pero fue mi experiencia. Me dieron papas frías y el Happy meal de cuatro piezas de Nuggets sin Nuggets ja ja, qué chiste
  • VV
    veronica
    Nov 3, 2025
    1.0
    Went to McDangers today! Took a risk and ordered simple pancakes and sausage! Upon arrival home noticed they charged me for sausage but did not add the sausage to the meal! Poor service! I should have known better! These companies become multimillion dollar companies/corporations and forget the meaning of customer service! Mc.Danger do better! Your horrible!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Tomball, TX?

McDonald's in Tomball, TX is open daily from 6:00 AM to 11:00 PM, except Sunday when it stays open until midnight.

When is McDonald's delivery service available throughout the week?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:45 PM, and Friday and Saturday from 6:00 AM to 11:45 PM.