McDonald's

3.7
695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11355 FM 2920, Tomball, TX
77375, United States

Hours

Reviews

3.7
695 reviews
5 stars
306
4 stars
126
3 stars
100
2 stars
42
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, both in the drive-thru and in-store, causing frustration among customers.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, suggesting a lack of consistent maintenance.

Speed of Service

Several reviews mentioned slow service times, particularly during busy hours, contributing to overall dissatisfaction.
  • AP
    Andreina Parra
    Nov 10, 2025
    1.0
    I ordered by Uber and I didn't get the drinks I ordered
  • S
    Ángel Solis
    Nov 6, 2025
    1.0
    Pedí un Happy meal para mi hijo, porque ya tenía mucha hambre parece chiste pero fue mi experiencia. Me dieron papas frías y el Happy meal de cuatro piezas de Nuggets sin Nuggets ja ja, qué chiste
  • VV
    veronica
    Nov 3, 2025
    1.0
    Went to McDangers today! Took a risk and ordered simple pancakes and sausage! Upon arrival home noticed they charged me for sausage but did not add the sausage to the meal! Poor service! I should have known better! These companies become multimillion dollar companies/corporations and forget the meaning of customer service! Mc.Danger do better! Your horrible!
  • JM
    Janet Miranda
    Oct 19, 2025
    1.0
    Siempre pido mi comida en ventanilla, y esta vez decidí entrar para comer mi desayuno adentro ,, no sé usar muy bien el quiosco, lo cual me faltó crema y azúcar para mi café , el muchacho de servicio muy amable , me dirijo a pedir en persona y lo cual dice la disque manager k dejara eso k nosotros tenemos que ordenar en el quiosco, muy despota para ser manager al igual se estaba dirigiendo a los otros trabajadores gritando que eran unos BURROS , que no sabían hacer nada , pero si les pedía k le llavaran casi todo en las manos esta es mi segunda vez k entro a comer , como manager a la disque manager le falta profesionalismo , respeto a sus compañeros por un cargo así ,, aparte que no paraba de hablar cosas ,, no te hace menos ni mas persona todos somos , He entrado en otros McDonald’s y jamás escuchado una manager hablar así a sus compañeros.
  • RW
    Richard White
    Oct 6, 2025
    1.0
    Ordered breakfast at 10:18 am went to pickup which was after 10:30. Drive thru told me they had to cancel due to not being able to fry hash browns. I was a Regional Manager for McDonald’s over a decade ago, and I know how they are packaged and how the fryers are set. It’s a shame that service isn’t a part of McOpCo anymore. Pure laziness!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Tomball, TX?

McDonald's in Tomball, TX is open daily from 6:00 AM to 11:00 PM, except Sunday when it stays open until midnight.

When is McDonald's delivery service available throughout the week?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:45 PM, and Friday and Saturday from 6:00 AM to 11:45 PM.