McDonald's

3.9
2120 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1406 W Main, Tomball, TX
77375, United States

Hours

Reviews

3.9
2,120 reviews
5 stars
991
4 stars
464
3 stars
303
2 stars
119
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised the staff for being sweet and professional, while others reported rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Speed of Service

While some reviews highlighted fast service, others complained about long wait times and slow drive-thru operations.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and hot meals, while others reported cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the restrooms.
  • QP
    Quang Pham
    Nov 15, 2025
    4.0
    Everything was good, the only criticism I have is they are in a rush on the weekend and sometimes they forget orders, I ordered my stuff at 6PM but didn’t receive my order until 7Pm because of how busy it was. Once I gotten my order I had something’s missing and it took 10 minutes before I was able to ask my question. Overall everything was good but just be aware of the night weekend rush.
  • SW
    Stacy Wethington
    Nov 10, 2025
    1.0
    Man with a service dog was being harassed by a manager because of his dog. He had showed her proof of the dog being a service dog but was still being told he needs to show proof each time. Apparently they don’t know the law in Texas that they’re not supposed to do that. Poor man was only here for a coffee and a biscuit. Service dogs are allowed anywhere any other pedestrians are. The dog was well behaved and didn’t bark or anything.
  • LX
    Leslie Xaxavier
    Nov 10, 2025
    4.0
    Fast food, usually forget something and be sure you ask for exactly what you need: ketchup, napkins, cutlery or straws.
  • BV
    baldemar villarreal
    Nov 5, 2025
    4.0
    I do not like ordering my food through those machines that they have there I rather speak to a live person so I can tell them exactly what I want but I get the impression like I'm bothering them when I do so
  • JU
    Jennifer Urban
    Nov 2, 2025
    5.0
    George p is an older gentleman that works usually in the evening or afternoon shift he is always willing to go up and Beyond what a normal employee should do he is very nice courteous and on top of his game just wanted to give a compliment out to him he has been working there such a long time and deserves a pat on the back for his great customer service always.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tomball, TX?

McDonald's in Tomball, TX is open 24 hours every day of the week.

Is the McDonald's location in Tomball open for delivery all day?

Yes, delivery at this McDonald's is available from 4:00 AM to 3:59 AM daily, essentially covering most of the day.