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McDonald's

3.9
(2156 reviews)

Business Details

1406 W Main, Tomball, TX
77375, United States
(281) 351-7000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1406 W Main, Tomball, TX
77375, United States

Hours

Reviews

3.9
2,156 reviews
5 stars
1,008
4 stars
468
3 stars
306
2 stars
123
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of assistance.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, leading to frustration among customers.

Food Quality

Several customers noted issues with food quality, including cold items and incorrect preparation.

Staff Friendliness

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.

Long Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for mobile orders.
  • KG
    Kadin Guin
    2 days ago
    1.0
    I sat in the second lane for 15 minutes while everybody behind me got into lane 1 and was able to order. Then when I honked they refused to serve me.
  • MR
    Matthew riegel
    3 days ago
    1.0
    Went for a shake AGAIN and the magical ice cream burglers have stolen alllllll the ice cream AGAIN. The commercials are on every radio break ,yet the products are NEVER there. Way to be. Love seeing the disappointment on my child's face as I try to explain why there is NOTHING again. FYI I've been trying for days at different locations and all have NOTHING.If that was me I'd be fired, no accountability. Money + product =profit. Maybe forward that to corporate.
  • LL
    Lol Lol
    Feb 15, 2026
    1.0
    They only want to help you if you speak Spanish. Will stare right at you an not help or ask if you need help what so ever. One of the worst McDonald's customer service.
  • SM
    Shawn Mcarthur
    Feb 12, 2026
    1.0
    I ordered two simple cheeseburgers for lunch was asked to pull to the third window. They completely forgot about me. Wasted most of my lunch break trying to just get two simple cheeseburgers.
  • MM
    MAyers
    Jan 26, 2026
    2.0
    Worst WORST customer service! I was there to pick up a pre ordered meal tonight. Everyone stood around and not once did an employee ask if they could help me. Finally I asked a young Mexican female for help. She could not speak Any English! Jensy was the manager which too had extremely broken English This is a shame that our world is becoming No Respect No Customer Service Won't be back

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tomball, TX?

McDonald's in Tomball, TX is open 24 hours every day of the week.

Is the McDonald's location in Tomball open for delivery all day?

Yes, delivery at this McDonald's is available from 4:00 AM to 3:59 AM daily, essentially covering most of the day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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