Jimmy John's

4.0
173 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14019 FM 2920 Rd, Tomball, TX
77377, United States

Hours

Reviews

4.0
173 reviews
5 stars
105
4 stars
23
3 stars
11
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some staff are praised for being friendly and accommodating, others are reported as rude and unhelpful.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and tasty sandwiches, while others report issues with portion sizes and freshness of ingredients.

Speed of Service

Many customers appreciate the fast service, with several noting quick order fulfillment, though there are complaints about delays and issues with online orders.

Cleanliness

The establishment is generally noted for being clean, with several reviews highlighting the cleanliness of the store and bathrooms.

Operational Hours

Customers express frustration over inconsistent operating hours, with reports of the location closing early or being unexpectedly closed.
  • AS
    A Silva
    6 days ago
    1.0
    A pretty abysmal lunch experience… ordered lunch thru the app for some sick family at home, three sandwiches for almost $40. Two sandwiches were both supposed to have extra turkey, one of them was lucky to have a normal amount, if extra, the other barely had a normal amount of turkey (mind you, extra turkey is an extra $2.39). My sandwich, a toasted chicken bacon ranch, was almost exclusively bread with a hint of very dry chicken and bacon, none of the toppings I ordered with the sandwich (pictures attached). No one in the restaurant when I came in to pick up my food, so they certainly didn’t have customers beating down the door rushing them (I can’t imagine why after this experience) won’t be back ✌🏼
  • HI
    Heather Irvin
    Nov 24, 2025
    5.0
    Fastest time I've ever received a sandwich!!
  • JV
    Jose Vásquez
    Oct 5, 2025
    5.0
    Excelente
  • CL
    Christine Landers
    Sep 8, 2025
    3.0
    Honestly, I love Jimmy John's. However, every time I go to this location, I do an online pickup order and every single time I have to go in to get my food. There's always an excuse on how busy they are or whatever...the reason I'm doing a pickup is because I'm also busy, it's just frustrating. Love the food, but don't do the pickup. It's not worth the frustration. Lastly, my sandwich was pretty sad this time around one little piece of meat..
  • JB
    Jon Billington
    Aug 27, 2025
    5.0
    Great food